Frequently Asked Questions

Where is the engine made?

The engines used on the Generac portables are manufactured at our Generac Power Systems, Inc. factory in Whitewater, WI. Generac engines are industrial grade engines designed to provide the ultra-quiet, longer-lasting performance required of portable generators. Generac OHVI industrial engines run 3-5 times longer than SV/OHV lawnmower style engines. They also run 30-50 degrees cooler, are 5% more fuel-efficient and reduce oil consumption by 25%.

What type of oil is recommended?

SAE 30W high detergent oil.

How often should I change the oil?

Oil should be changed after every 50-hours of run time.

What type of gasoline is recommended?

Use clean, fresh unleaded gasoline with a minimum 85 octane rating.

How often should I perform routine maintenance?

Refer to your owner's manual for routine maintenance procedures and schedules.

Does the portable generator need to be grounded?

Yes. For safety, the generator must be properly grounded. If the generator is not grounded, you run the risk of electrocution. We strongly recommend that you check and adhere to all applicable federal, state and local regulations relating to grounding.

Should the fuel be drained when storing the portable generator for more than 30 days?

Yes. It is highly recommended that you drain the fuel from the tank and run the carburetor dry. OHVI engines meet EPA and CARB regulations and are less tolerant of stale fuel.

Can I vent the exhaust out of an enclosed area?

No. Portable generators are designed to run outside where there is plenty of ventilation. Never run the generator in the home or an enclosed area.

Can the generator be used during inclement weather?

Generators can be used during a wide variety of weather temperatures, but should be protected from the elements when not in use to prevent shorting and rusting. NEVER run a generator indoors.

Where do I go for warranty repairs or to purchase parts?

Contact any Generac Service Dealer. To locate a dealer near you, please refer to our Dealer Locator or call 1-888-GENERAC. Our Service Dealers provide parts, service and information on Generac equipment, regardless of where it was purchased.

Where can I purchase a generator?

Generators can be purchased through any Generac dealer. See our Dealer Locator to find a dealer near you or call 1-888-GENERAC.

Where is my generator made?

Generac generators are made in the United States. Manufactured by Generac Power Systems, Inc. in one of four manufacturing facilities in Wisconsin and Iowa, we design and build our complete product from the controls to the enclosures, to our air-cooled engines specifically designed for generators. This ensures that our products are built to our highest standards.