When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 5 out of
5
by
MC52 from
Great features, reliable and quiet.
This generator is an upgrade to the one I installed and still working 18 years ago. Both very reliable and quiet.
Date published: 2018-05-20
Rated 5 out of
5
by
Jim from
Unit seems to meet our needs, and installer did a great job
We are pleased with the way the unit works and we expect a good long and useful life. The installer, Complete Electric of Sebastion Florida did a great job!
Date published: 2018-05-08
Rated 1 out of
5
by
T from
Can not get it to run without blowing fuses or the circuit board
Tech can not get it to run without blowing fuses or the circuit panel
Date published: 2018-05-04
Rated 4 out of
5
by
Bruce from
24KQS is much noiser than or other one
24kQS ruin much louder than our other one, our other one is a 22kQS about 8 years old and you have to walk up to it and place your hand on it to confirm if it is ruining. The New one you are able to hear 200 ft. away. The installer thought it was normal and said the stander is much nosier.
Date published: 2018-04-27
Rated 5 out of
5
by
William from
Awesome job
This Generator is exactly what I wanted and the service and installation was perfect
Date published: 2018-04-21
Rated 1 out of
5
by
PKins from
Engine funny noise at start up
The engine at start up had abnormal engine noise at start up that goes away after a couple minutes run time. The certified Generac tech who helped at unit start up acknowledged he never heard that sound before. We have just started the process to diagnose and fix the sound so I cannot give a full rating until it is fixed.
Overall, when the initial abnormal engine noise goes away, it is a very quiet unit in my opinion. I am sure I will be able to give a 5 star and excellent ratings after it gets fixed.
Date published: 2018-01-31
Rated 5 out of
5
by
Carol from
Great Product
We hope that it will never be necessary to use but with living in a state that has a history of tropical storm and hurricane threats, it sure does make us feel more prepared.
Date published: 2017-12-04
Rated 5 out of
5
by
Mike from
Great Product
The sales and installation teams were awesome. We will recommend this company.
Date published: 2017-11-09
27kW-RG027-QS is rated
4.6 out of
5 by
25.