When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 5 out of
5
by
bob from
back for more
We are replacing our over 20 year old Generac with a new and more efficient model. Our old generator was still performing but we decided not to go through another winter with it.
We look forward to another 20 years!
Date published: 2019-07-13
Rated 4 out of
5
by
Robi from
Generac Bolts?
I have been out of the country and am just now going over all the product information of the Generac. However, since the outside of the unit is all aluminum, and I do live on the river, how come the bolts on the inside of the generator are not rust proof. For a few dollars this could have been a rust proof product. I just bought this new Generac as my previous one rusted away which was 12 years old. The motor and generator were perfectly good but not the frame and shell. I plan on asking your CEO this question. Of course, you could forward this to him or her. Thank you.
Date published: 2019-07-10
Rated 4 out of
5
by
RickG from
Looks great; but still to early to tell
Replacing an older model generator. New one is quieter and runs cleaner. Installer did a good job. One con, and probably my fault for not having researched deeper, is that the cool App to monitor and change your system requires a subscription fee of over $100 year.
Date published: 2019-07-07
Rated 5 out of
5
by
Gabby from
New Build Install
The product was just installed as part of our new home build. The technician explained it. It seems very easy to operate and looks fine sitting in the backyard on its stand. Works fine. We’ll see how it does the first time a hurricane knocks out power for an extended time
Date published: 2019-05-26
Rated 5 out of
5
by
mccom from
Quality product with a trusted name
We have a Generac at home so it made sense to have the same sense of security at work. This 27 kW model will power the whole building, it runs on clean burning propane and is very quiet when running.
We now have an added sense of security knowing we will have uninterrupted power at our facility.
Date published: 2019-05-23
Rated 4 out of
5
by
UFL from
Where's the Beef (WiFi) ?
At this price point, and at this point in time (technologically speaking), why in the world doesn't this product come with WiFi built in??? !!!
Have yet to receive my product run through/orientation from the installer - but I'm sure it will be a welcome addition to our home.
Date published: 2019-05-22
Rated 5 out of
5
by
Peanut from
New installation
I just had my new Generac generator installed last week. As far as the overall rating, it has not been engaged yet due to a power outage, but I am quite confident it will be wonderful. The company that installed it were incredible. Extremely professional and efficient.
Date published: 2019-05-13
Rated 5 out of
5
by
Laurie10 from
Easy
This is my second Generac generator. The first one was so easy and they stood behind the product so well when the exterior had some issues they sent me out a whole new case for my generator and I’ve been using our current one for 10 or more years so when we built our new home it was easy to decide that Generac would be the generator we would purchase again. We have a full power service for a 9000 square-foot home 15,000 overall square feet.
Date published: 2019-05-08
27kW-RG027-QS is rated
4.5 out of
5 by
45.