When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 2 out of
5
by
Beamer from
I hope this one works
i purchased a similar product 4 years ago and it never worked properly. The people who installed it are no longer in business and Generac basically washed their hands of the issue.
We purchased a brand new product on the "hope" that based on the "reputation" (and only the reputation) of Generac, that this will work ..
I see comments about reliability . .this has not been our experience with a $20k product.
Date published: 2019-08-19
Rated 4 out of
5
by
Sandhiller from
Very reliable
This is our second one and no problems with either one.
Date published: 2019-02-28
Rated 5 out of
5
by
raysir from
So far so good
So far it has been outstanding a lot quieter than I expected for a 36000 KW. Looks great also. JUST WAITING FOR THE HURRICANES.!!!
Date published: 2018-09-12
Rated 4 out of
5
by
Relieved from
The product has great features.
The product is easy and effortless to use. It will automatically kick in when the power goes out. I don't have to worry about my food in fridge or freezer if I'm not home. I no longer have run out and hook up my gas generator for power.
Date published: 2018-05-29
Rated 5 out of
5
by
Mack from
Works when you need it to!
I bought this generator to be installed along side a new 3800+ sq ft home in a rural area of Florida. I researched quite a few options before ultimately deciding on Generac for the value, reputation, and dealer network. The installation wasn't overly complicated for my electrician or propane company to tackle, albeit it did take quite a bit of work moving it into position. My wife and I moved into our house shortly before hurricane season, when the West Coast of Florida was hit with Hurrican Irma. Needless to say the money spent on this generator was well worth it. Our area was without utility power for nearly 4 days (short compared to others) and the generator started up, transferred power, and ran flawlessly for all of them, stopping only so that I could service it and check it over. The only complaint (and It's really not even that) is that this generator seems a little louder than I was expecting, although still quieter than a larger portable gas unit would be. I think this is partially just my perception since the engine runs at 3600 rpm constantly. In hindsight I may have gone with a Quietsource series from Generac since they are engineered to run at 1800 rpm, spec sheets don't show that much of a reduction in DB levels though. Overall I am very pleased with this generator so far, hopefully we will get many years of service from it!
Date published: 2018-05-16
Rated 5 out of
5
by
Tim from
The unit was the right size for our needs.
The unit was just installed and we have not experienced a power outage yet so it is too early for a complete review. The appearance is good and the size of the motor with the switching system was the best fit for our home so I am happy with the features and the value we received for the price.
Date published: 2018-03-02
Rated 5 out of
5
by
Drew60 from
Ready to use!
We hope we won’t need it, but if we do we’re ready for bad weather.
Date published: 2017-12-08
Rated 5 out of
5
by
Tdunn9 from
Quiet but Control Panel Funky
Our new Generac generator is now in place and runs well. It is extremely quiet for a generator of its size!! Good news!! However, setting up the generator with the control panel is a real pain and requires reading the instructions thoroughly. It should be much more simple and intuitive. More after it fires up at its first regularly scheduled test and sends me diagnostic data via the app...
Date published: 2017-09-15
36kW-RG036 is rated
4.7 out of
5 by
15.