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Rated 4 out of
As a frustrated customer, I feel compelled to write this review.
If you are thinking of buying this product because you need a unit large enough to put out a large amount of power, I caution you to do your homework. Obviously, this model has numerous design features that are impressive; however, if you are using it to power your household needs during an electrical outage, make sure that you have a certified technician involved and that you remove the bonding wire that connects the alternator to the chassis (otherwise the GFCI will trip due to the creation of a ground loop). Make sure, as well, that you follow-up on any concerns that you might have in a timely fashion (i.e. it doesn't run smoothly or it is difficult to start). Now that my 3 year warranty is up, I seem to have no recourse. Given my circumstances, I pass on the following advice. It may seem obvious, but you need to be well aware that starting and running your generator on a regular basis (once a month) should be a priority in order to avoid the carburetor from gumming up especially since they recommend that you not use premium gasoline. As a result, you also need to change your gas on a regular basis. It would be convenient if they provided a easy-to-use drain tap. Another, seemingly good idea that has been suggested to me, is to shut off the gas supply and let the generator run until it uses the gas left in the line. I now have a very expensive repair bill because of my inexperience which leaves me feeling quite frustrated.
Date published: 2020-01-10
Rated 5 out of
6 years and stilling pumping power
Excellent generator, great quality, cold and hot adjustment on carb is handy. Runs very economically. I used it for emergency backup power, first year with the generator power out for seven days and we ran everything in the house for the full seven days. I bought and electrician installed the generac transfer switch, also required is the neutral disconnect for house power. Worked fantastic and no issues with making any kind of rewire on the generator itself to separate the ground wire. Use the specially designed generac transfer switch and the generac ground disconnect and works great. Thanks for a great product.
Date published: 2019-12-07
Rated 2 out of
Do not recomend
I had high hopes when I bought the Generac XP 10,000 E to run my remote well pump. My pump is 5 HP and is 650 feet deep and requires a minimum of 7,500 watts and 28 amps to start. I thought the XP 10,000 E, 50 amp generator would easily run this pump. Unfortunately the Generac wouldn't start the pump. This generator was advertised as a 10,000 watt 50 amp generator. It may produce 10,000 watts of power, but it doesn't have a 50 amp breaker. I have a cheap China made 8750 watt generator that out preforms the expensive Generac.
I'm selling the Generac and writing it off as an expensive mistake. I'm very disappointed with this purchase.
Date published: 2019-01-27
Rated 3 out of
Former Wisconsonite -buyers beware
Works great - if you know its limitations, Conversations with Generac didn't go as hoped - very proprietary.
Two calls confirmed I can expect ZERO help on tech. issues.
Example: the XP10000E works great as house back-up power supplier but if you are using it with a power transfer switch you MUST separate the internally connected Neutral and Ground wire first. Generac WILL NOT tell you how/where to find it.
Date published: 2018-09-23
Rated 1 out of
I have owned this generator for about 4 years with only 120 hours on it. I have never used it to power my house during an emergency. I have had problems with it from the first day I purchased it. I have tried to get it serviced while it was under warranty but Generac was of no help. I have used a smaller back up generator. I just can't get this unit to run for any length of time before it cuts out. I have at great expense tried to fix this unit. Hoping someone could help me. It looks and sounds great just very undependable.
Date published: 2018-07-28
Rated 4 out of
Replaces a Generac EXL-8000
I bought this model because of its portability - the wheels for short distance movement, and the lift eye for transport using my tractor.
Also important was its ability to produce 'clean' power so that my fear of using my computer while on back-up power would be minimized.
Have not yet had an opportunity to test it for home back-up, and hopefully never will. Once my transfer switch and inlet receptacle are installed we will give it a thorough test. The GFCI protection on this unit made selecting the correct transfer switch a bit more challenging. But that is all figured out and I expect to be able to power almost 100% of our home once everything is installed.
I do not yet have enough hours on this unit to feel qualified to comment on its total performance and reliability.
Date published: 2018-05-29
Rated 4 out of
Performed as advertised
bought to power sensitive electronic equipment such as a UPS, Comm switches, etc. during short term scheduled power outages. The unit performed as advertised without issue.
Date published: 2018-05-03
Rated 1 out of
To be perfectly honest I never even got a chance to use this product. I recently bought it new and the very first time I went to start it the cheap, plastic choke pull broke off and it was not possible to start the machine. I contacted Generac without resorting to write a review and they responded with a prepared and canned letter that showed they did not care about the quality of their product. If a small part, like a choke pull s so cheap that it falls apart even before the first use then I will logically assume that it is cheaply built overall.
Date published: 2018-01-22
XP10000E is rated