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Mobile Link™ - WiFi Enabled

Model #6463

Starting At

$279.99 MSRP

Downloads:

Your Generator’s Information, at Hand and in One Place

Mobile Link Wi-Fi remote monitoring lets you get and share information about your home standby generator. Access important information such as current operating status, maintenance schedule, historical information, and more directly from your smartphone, tablet, or computer. The Mobile Link Wi-Fi device comes pre-installed on your 2017 Guardian Series generator, just create your account on MobileLinkGen.com. It’s that easy.

Features

  Active

Ability to view and edit generator settings and contact Generac Service Dealer directly from the Mobile Link App

Free

Ability to view the current state of your generator through your Mobile Link App or website.

Generator Status
iOS and Android
Monthly email summary
Email, text and push* notifications
Fuel level**
Maintenance history
Exercise time
Maintenance schedules
Status history
Local weather
 
Mobile Link allows you to monitor the status of your generator on a phone, tablet or computer from anywhere in the world. Giving you the ability to connect your account to your authorized service dealer for fast, friendly and convenient assistance.

*Dealer defines maintenance contract options.
**Available as an accessory Cellular Mobile Link coming in August with an additional fee.
MONITOR YOUR STANDBY GENERATOR FROM YOUR MOBILE DEVICE WITH THE

*MobileLinkGen.com enrollment required for app functionality

Learn About the Mobile Link App

MobileLinkGen.com features a user-friendly dashboard that allows customers to check their generator’s status:

  • View current generator status and upcoming maintenance needs
  • Remotely set exercise schedule
  • Review run and maintenance history
  • Get local weather updates
  • Change messaging settings
  • Connect your account to your authorized service dealer to allow them to view your maintenance schedule and alerts. (Dealer Managed Subscription tier required)
Go To MobileLinkGen.com
Stay Informed with
EMail or Text

Get over 40 different notifications including successful exercise, maintenance reminders, change in status, low battery, fault alert and more:

  • Get specific, accurate data on the status of your generator
  • Select which notifications you wish to receive and when
  • Designate up to 4 different accounts to receive email and text notifications
  • Opt to send maintenance alerts to your dealer so they can provide professional support
Affordable. Reliable.

Mobile Link’s Wi-Fi-based technology offers significant advantages over existing alternatives:

  • Lowest initial cost of any monitoring solution
  • Wi-Fi technology provides broad coverage nationwide
  • Comes as standard equipment on 2017 Guardian Series Generators, no installation required and remarkably easy to use
  • OEM design for reliability and accuracy
  • Time information - Daylight savings adjustments performed automatically

Low cost and no cost subscription packages are available. 1 year of service for as little as $0.

Mobile Link comes pre-installed with most 2008-and-newer air-cooled standby generators and 2018-and-newer Guardian Series air-cooled standby generators from Generac.

NOTE: Please ensure you have Wi-Fi service capable of sending and receiving text messages in your area before purchasing.

Product
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  • Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
  • Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
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Enjoy writing your review!

Rated 5 out of 5 by from This product gives me peace of mind I am medically dependent upon electric power. Power outages are quite stressful . This system will give me comfort knowing my electrical requirements are being met at all times.
Date published: 2019-01-23
Rated 1 out of 5 by from Annual fee is unacceptable and unnecessary. Will not buy. There is no need to charge any annual fee on top of its expensive price. This is unacceptable to me. I've been considering purchasing the mobile link for a while. But now I will not.
Date published: 2019-01-15
Rated 1 out of 5 by from Mobile Link Product doesn't work as advertised. Cant even get it to connect to the WIFI with full signal strength at the generator location. Customer service doesn't have the knowledge to fix the issue. Doesn't seem very well thought out and designed. $50 fee to use it feels like a slap in the face. Love the generator
Date published: 2019-01-10
Rated 1 out of 5 by from Wifi info? YES! $50 annual fee? NO! I waited a long time for them to put out a comprehensive Wifi info system for my Generator, which I love. Found it only to see an annual fee attached to all the info I really want. Not. In. A. Million. Years. Not to mention, Generac has lost a lot of good will from me for this move. Given the amount of info and the number of times we'll review it, an on-going fee of any kind is unreasonable. I expect most will do what I am doing now... Not buying it. I hope they come around on this particular mistake, charge $30 more for the unit and get rid of the annual fee. Keep in mind I am a customer who DESPERATELY wanted this product. My entire home is a smart home. But you know what? Not one other piece of gear in it charges me a yearly fee except the Ring doorbell. Yup.. Cancelled that as well and it was used daily. Very disappointed. Jay
Date published: 2019-01-04
Rated 1 out of 5 by from Disappointing This is a mediocre product and not worth the money. The functionality is quite limited. A far better solution would have been to allow the user to access the generator via the generator’s IP address. This is how any new network connected printer, your home router, and lots of other devices work. To make matters worse, the unit’s ability to connect to a Wi-Fi network is limited. It must be an 2.5 GHz network (no 5 GHz) and it does not work well with a weak signal. This is an outside unit that is likely going to be poorly positioned relative to your router. I am crossing my fingers it gets upgraded, but for now this is an overall failure relative to its potential.
Date published: 2018-12-29
Rated 5 out of 5 by from always works and timely responses i just added my second year for the service because it is a second house. nice to know when things happen and confirmation of the weekly run. more trustworthy than wifi but more expensive
Date published: 2018-12-13
Rated 5 out of 5 by from awesome as good as advertised. starts up for the weekly test at the exact scheduled minute
Date published: 2018-11-30
Rated 3 out of 5 by from Late notifications For the first year of usage 2017-2018, the notifications received when the generator was turned on due to power failure or monthly maintenance runs were routinely 4-10 hours late. Today they are regularly 1 hour late. So while it is helpful to know the status of my generator an hour ago, I would rather know the status RIGHT NOW. Because of the late notifications it is not possible to use them as trigger events for home automation which was the reason I bought this in the first place.
Date published: 2018-11-18
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Mobile Link? - CDMA is rated 3.6 out of 5 by 71.
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