Rated 5 out of 5 by reddog19848 This product is money well spent.
Nine months after I purchased my Generator the power in my neighborhood went out for a total of six hours. It took my generator 15 seconds to have my power back on in my whole house.
January 29, 2016
Rated 5 out of 5 by Misterart Peace of Mind!!
Ok folks, this won't cook your dinner, clean your house, or do your laundry but WILL give you the "peace of mind" with what's going on at your home. When the power goes out and your generator is working, this will notify you and give you time to react to any emergency and will both e-mail and text you if needed and that alone is worth it's weight in gold in my opinion. I've had a catastrophic power failure during the winter and now having both a generator and the Mobile Link, I know almost instantly what's going on in real-time; with no affordable and reliable internet available in my area, the "cellular" feature works with the reliability I need and again, gives me "peace of mind" to know I won't home home to a disaster, THANK YOU!!
September 10, 2015
Rated 3 out of 5 by Tommy75607 Excellent concept - Falls short for price
Generac has developed fantastic generators for the money. Sadly the MobileLink hardware and associated monitoring aren't all that. For the 250+dollar price tag the limitations are great. First it's cellular only. No available connection to a wireless router / internet. Seems like a no brainier to me. But an obvious omission. First year is free. Then 99 bucks thereafter. Steep for no more features than it has.
The MobileLink app for iOS is neat and clean. But the push notifications never work. (Yes. The settings are correctly set to get them) I get the email notifications just fine and they are generally timely. But the app never notifies. I have to manually open the app and look if I want any information.
You can monitor a few things in the app, but not much and you have very little remote control of the generator. Almost none.
MobileLink is almost there. But it's as through the designers just stopped at a certain point and didn't make it what it could really be. The technology is there and this could nicely shine with some additional design and feature polish!
July 23, 2015
Rated 3 out of 5 by Alan I expected more
the app doesn't do much. you set up the text and email notifications online,not in the app. It was expecting to be able to monitor generator load.
June 9, 2015
Rated 4 out of 5 by FormerMobilelinkFan 1st MobileLink Only Lasted 14 Months
Given the price for the MobileLink hardware, and the annual cellular fee, it is an expensive service. My MobileLink hardware failed after only 14 months.
Based on MY experience and dollars spent so far, I would NOT recommend the MobileLink device unless you have money to burn.
May 4, 2015
Rated 4 out of 5 by 22kw Cool toy but missing some futures.
I bought the Mobil link for my 22kw standby generator online for $249.00. I felt was bit expensive, But what the heck, I just spent almost 10k on the generator and install so why not right? The Mobil link was very easy to install myself, the only issue I had was connecting the plug into the device after it was mounted to the unit, that took some time due to the small amount of space you have to work in. It does look cool on the side of the unit with its 3 blue lights letting me know all is good… Now for the Mobil link app review. This app is just okay and could be Much better. If it was to offer All of the control of the generator panel this app would be awesome! But unfortunately you only get the bare min info and control using the Mobil link app. With this Mobil link app you can; check if your battery is “good” or not. You also can change the test run schedule date but not the duration. The app will send texts messages when the unit starts and shuts down. My question(s) is, Why can’t you change the duration of the test run like you can on the panel? Also, why can’t you start and shut down the unit from the app? it would be great If the app gave you 100% control of the generator units panel, then and I could see continuing the service after the 1 free year is up. But since I have to go to the unit for 50% of everything I need to check and or change then it won’t be worth it to me to continue the service. Cool toy but missing some futures.
April 20, 2015
Rated 3 out of 5 by Jack Unreliable
This is the 2nd Mobile Link installed on my 15 KW Generac StandBy Nat Gas unit in less then 15 months. It is nice when it works but keeps losing the cell connection. It has lost the connection 3 times in the past 5 or 6 weeks. A flimsy, unrealiable and expensive accessory.
April 17, 2015
Rated 4 out of 5 by Northerner This product has merit....but must work 24/365
A Mobile Link has been installed on our 20kW generator for 6 months. Over a month ago we stopped getting notifications due to no cell connection. Under warranty a new ML module was installed. I have been advised by a specialist in automotive steros, radios, remote starters etc that the ML module is not not made for extreme weather. With the antenna being some what flimsy and only inches above the generator cover winter snow and ice are a potential problem. A robust automotive cell antenna would be a great improvement. Being able to get info on the generators performance by email or tx provides a huge peace of mind.
November 30, 2014