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Home Backup Error Codes

Home Backup Error Codes

  • Overload, Code 2100

    Your unit shows this code when you controller senses an overload condition.  The first thing to do is remove the load.  Load shedding should be installed to prevent this from happening in the future.  If you remove the load and the problem persists, a service call is needed.

  • RPM Sense Loss, Code 1501/1505/1511/1515

    If the unit was running and shuts down, attempting to restart, clear the alarm by pressing the ENTER button twice, then press AUTO.  Next, remove some of the loads.  Try putting it back in AUTO and then restart.  If it does not start after doing this, you will need to place a service call.

    If the unit will not start in AUTO when there is utility loss, clear the alarm by pressing the ENTER button twice, then press AUTO.  Then, using the control panel, check the battery.  To do this, navigate to the BATTERY MENU option from the MAIN MENU.  If it states ‘check battery’, try replacing the battery.  If it states that your battery is ‘good’ when being checked, contact an authorized service dealer.

  • Overspeed, Code 1200/1205

    This code usually displays when the controller detects high RPM.  This can be caused by defective ignition coils, and for this, you need to contact an authorized service dealer.
     

  • Undervoltage, Code 1900

    A sudden drop in voltage can set off this error code.  For this code, a service call is needed.

  • Underspeed, Code 1600

    This code can be set off when your controller does not detect the correct RPM.  If your unit is displaying this code, you will need to contact an authorized service dealer.

  • Low Battery

    Check the VDC on the battery as well as the controller to make sure they are the same.  If the voltage is less than 12.5 VDC, recharge the battery.  If the voltage is over 12.5 VDC, check the charge circuit for operation.

  • Overcrank, Code 1100

    If your home standby is displaying this error code, resetting the controller and restarting your unit may do the trick.  If your unit does not start after two automatic attempts, there is an issue.  Make sure the gas to your generator is turned on.  If the handle is lined up with the pipe, your gas is on.  If your handle is lined across the pipe, this indicates that the gas is turned off.  If the gas is on and your unit is still not working or is running rough, contact an authorized service dealer.

  • Low Oil Pressure, Code 1300

    When your home standby is displaying this error, the first thing to check is your oil level.  If oil is needed, add oil per recommendations in your owner’s manual.  Be careful not to overfill the engine.  If the oil level is good and your unit is still not working, a service call is needed.

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