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Rated 1 out of
5
by
Michael from
I CANNOT RECOMMEND THIS PRODUCT!
PWRcell is a complete waste of money. Hate it.
Was not installed correctly and has NEVER worked correctly. There is no authorized service dealer listed within 200 miles.
Been dealing with this (or not!) for almost three years. It may be a liability when I try to sell this house. Wish I had not had it installed.
I CANNOT RECOMMEND THIS PRODUCT!
Date published: 2023-08-18
Rated 1 out of
5
by
Pissed23 from
No technical support
Power cell works, but completely impossible to get technical support
Date published: 2023-08-18
Rated 5 out of
5
by
Elizabeth from
Love our system. A bit worried about the heat
We installed our system in 2021. While home ground mount solar with battery back up. Everything works great; however I am a bit worried about the batteries causing a fire in the intense summer heat we have been experiencing. Our unit is mounted on an exterior wall and it is covered by a deck, so it’s a little cooler than the ambient air temp, but we have been in the mid 90’s for two weeks. Trying to find out if we need to be watching g or doing something to prevent fire, but so far nobody seems to have an answer.
Date published: 2023-07-28
Rated 1 out of
5
by
fatboy from
Looks Nice....Provide Support When It Dies!!!
Had Generac techs out here less than two weeks ago because power did not transfer to solar when we suffered a power company outage. The techs had to replace a cable they improperly wired upon installation. It worked for a bit, but now, the $36,000 system provides NO SOLAR BACKUP POWER because it has been in "System SHUTDOWN mode (at least) ALL DAY. The installing company has no idea what's going on, but can send somebody in about 8 days! Currently on hold with Generac support (for over 30 minutes now)! All I want is the expensive system to do its job and provide power, but I am currently running TOTALLY on power company electricity. GENERAC, DO YOU CARE? You took the money, let's provide the support and a system that works!
Date published: 2023-07-27
Rated 2 out of
5
by
tk from
51000 dollars and our first outage and no power
Bought this garbage through solar titan who is now under complete government oversight due to their negligence and malpractice. The very first time I needed Generac products to perform, NADA. Generac sold their product to consumers under false pretenses. And through shady people. this is not my first attempt for allowing GENERAC to service its own product. They instead send me another solar vender of false promises who is their shield from what people really think about GENERAC.
Date published: 2023-07-21
Rated 3 out of
5
by
John from
down for two months waiting for parts
System great repair and parts availability are terrible
Date published: 2023-07-17
Rated 1 out of
5
by
Drew from
Complete and utter fraud
My 100k generac solar stem hasn’t worked in two years! In two years at 400 a month my system still doesn’t work! I’d avoid and run!!!! Oh and I’m still paying 100% off my electric bill! If you asked me what symbol would be next to fraud in the dictionary, I’d show you the generac logo!!!!
Date published: 2023-07-13
Rated 1 out of
5
by
Mo from
Generac solar system
I love the system when it works, however, I have had problems within a year. The SnapRS switches failed within 15 months. Apparently this is a common problem with their system and from what I read the replacement switches are not any better. New switches have been ordered but the installer doesn't know how long it will take to get them. As of now, 50% of my panels work but I don't know how long they will hold out before new switches will be needed. I don't know why Generac can't get switches that work long term. Solar systems have been around for many years. This is not new technology. Check out many solar companies before you decide on one because it is an expensive investment and it should work and not have problems after one year.
Date published: 2023-07-08
PWRcell is rated
4.0 out of
5 by
64.