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Rated 1 out of
5
by
NaoiseColgan from
Zero for three when needed
Bought this generator a few years ago and have done annual service. It has failed all three times it was needed. Local dealer has looked at it, but doesn’t have a clue. Do not buy this product, it will let you down when you need it!!! Generac will just send you to a dealer, no ownership. Expensive product, completely useless!!
Date published: 2024-04-08
Rated 5 out of
5
by
QueenofShmilyAcres from
Excellent Product!
1n 2014 I purchased a Generac 10Kw standby generator for our home, never thinking I would be using it so often. As it ran flawlessly, I decided I wanted another 10Kw for my garage/workshop that also contains 3 freezers. The 10Kw is a bit of overkill for this current usage however, it is backup in the event of the 1st generator failure or storm damage to our house preventing us from using it. As backup, it would provide power for both that garage/shop and a travel trailer. "Don't be scared; Be Prepared" is one of our mottoes. I am confident that this generator will survive the test of time. I tell Everyone that this is exactly what they need.
Date published: 2024-03-21
Rated 5 out of
5
by
John41 from
Prefect solution to my needs
Auxiliary Power Systems out Remlap, AL installed my 10K system this morning. From the first visit to review my needs, to the quote, to the actual installation as been a great experience. I highly recommend them.
Date published: 2024-03-11
Rated 1 out of
5
by
Bud from
Generator jusr installed and will not start
waiting help on brand-new installed Guardian generator that will not start
Date published: 2024-03-04
Rated 5 out of
5
by
Ben from
Great Install
the guys that installed this were amazing and worked through all issues that came up. 4 stars!
Date published: 2024-02-18
Rated 1 out of
5
by
Saf from
Engine seal failure after 60 hours
I proactively replaced a 15 yo Generac with a new one 2 1/2 years ago. The new 10kW model installed easily and has exercised weekly and been serviced annually without fail. We are in the middle of a pretty rough ice storm in Portland. 3 days into service the device quit. Repair folks say the main engine seal is shot and can't be immediately repaired. They went on to comment that the newer units just aren't the same quality. Pretty disappointing to have it fail in the time of need. As a much less important aside, the device also repeatedly drops internet connection.
Date published: 2024-01-15
Rated 3 out of
5
by
Mike from
It looks good
After waiting 4 months the generator has finally arrived. It looks good. Features, Quality, etc will be known in time, but the time to wait for the generator and communication with the company doing the sale & install was absolutely unacceptable.
Date published: 2024-01-12
Rated 1 out of
5
by
Jethro from
Product has great features
After generator was installed, it would not run. Installer claims it could be 1 or 2 parts. Ordered the parts and could take 2 or more weeks to get. Not happy with this brand new generator out of the box.
Date published: 2024-01-06
10kW - 16 Circuit Switch WiFi-Enabled - 7172 is rated
4.6 out of
5 by
122.