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Rated 1 out of
5
by
Sad1 from
Only 100 AMPS, Half A House, Generator
Bought 24KW under the guidance of GENERAC installation reps. Thought it would serve my home. The unit comes with 200 amps Transfer switch, but 24KW has a 100 amps breaker switch. Yes, it will only support lights, furnace and stove top up to 100 amps. It's advertised a "whole house." Back in the day, homes were wired with 100 amp service panels. Modern day code requires 200 amp service panels. Get your calculator and take a look at your service panel to figure out what the generator will support, not to exceed 100 amps, at any one time. Two factory referred installers looked at my home and told me the 24KW would have power to spare. Well, I have a brand new "half a house" GENERAC. Second major disappointment. Signed a contract with GENERAC installer. Seven months later got my money back Filed Case Number 9197583. Next to companies referred by GENERAC never contacted me after phone conversation and my text. Hire an independent licensed electrician and plumber for thousands less than first quote and then subsequent contract. Frightening to think about a service call or needed repair under warranty.
Date published: 2024-03-21
Rated 5 out of
5
by
BUDD from
GREAT PRDUCT.....GENERAC REPUTATION EXCELS!!
INSTALLED COMPLETELY BY STORM GUARDIAN GENERATORS OF AUSTIN, TX. INSTALLATION WAS COMPLETELY INSTALLED BY SGG PERSONNEL...
ELECTRICAL AND PLUMBING VERY PROFESSIONAL.
JACOB, SUPERVISOR WAS VERY PROFESSIONAL AND WORKED WITH ME TO ENSURE THE INSTALLATION WAS PER MY DESIRES. WE HAD A COMPLETE POWER FAILURE A WEEK AGO, AND MY WHOLE HOUSE 26KW WAS ON LINE AND RUNNING SMOOTHLY IN JUST 5 SECONDS AND POWERED EVERYTHING IN THE HOUSE. GREAT PRODUCT.
Date published: 2024-03-09
Rated 5 out of
5
by
Tim from
Good features for support of an all electric house
CM Mose of Kansas City has 14 years experience with generator installation. Jamiel organized all the moving pieces of the installation process and it went very well. The techs were very experienced and professional. The machine runs well and is ready for the next power failure. We are rural residents and outages are frequent. Thanks to the crew.
Date published: 2024-03-07
Rated 5 out of
5
by
Bird from
Seem to be a great product
Just purchased the unit and got it installed /did a trial run and it did what it was supposed to do
Date published: 2024-03-06
Rated 5 out of
5
by
Glenda42 from
Excited about my new purchase
Adrian Gonzales was my sales representative, he explained everything in detail, every time I called him, as busy as he was he always took the time to help. I just got mine installed, so have not used it yet, hopefully don't have to, but knowing i will have power is peace of mind. The company is great to work with. Glenda H.
Date published: 2024-03-01
Rated 5 out of
5
by
DC from
Generac 26kw
Love the unit and all it has to offer as well as the monitoring system with Thegenking Company
Love having the peace of mind of a whole house back up generator
Date published: 2024-02-26
Rated 1 out of
5
by
Mark64 from
Problematic
Total garbage, my 22kw didnt even last 2 yrs. I had a total of 3 outages with non lasting longer than 30 mins. The last one the unit started, ran for 15 mins and died. The 7 amp fuse had blown in the control board and the engine seemed excessively hot. My installer came out multiple times and were unable to fix. Generac was absolutely no help at all according to my installer. They sold me a lemon and wont stand behind their product. I would love to hear their excuse 8 mos later I have a generator thats a worthless peice of garbage. Thx Generac
Date published: 2024-02-13
Rated 5 out of
5
by
JD from
This product is great
Everyone from my initial contact for a quote to the salesman to the contractors who did the install went very smoothly. We are even more excited to have this security in place.
JD and Jo Ann
Date published: 2024-02-12
Guardian 24kW Home Backup Generator with Whole House Switch WiFi-Enabled - 7210 is rated
4.6 out of
5 by
319.