When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 1 out of
5
by
UnHappyCustomer from
My unit has been down for 3 weeks!
I purchased a 50K generator less than 4 months ago and then unit has not been working for 3 weeks now. The company DOES NOT STAND BEHIND THEIR PRODUCT. While I write this review they are dragging their feet, giving me legal loop holes and not getting me up and running. I purchased their brand new flag ship product and it’s a dud. I would not buy from them.
I will update this review if things change but as of right now I’, out 50k and no generator for 3+ weeks.
Date published: 2020-08-14
Rated 5 out of
5
by
Nedrvz from
Great Product!!!
Easy Install, quiet, and reliable.
Can't ask for more.
Date published: 2019-07-17
Rated 4 out of
5
by
Tony from
Quiet and powerful
Just had our old generator swapped out for this one. Glad the case is rust-proof.
Also more silent when running
Date published: 2019-04-12
Rated 5 out of
5
by
rmefbowhunter from
Off to a good start...
Having suffered through a multi-year problem with a competitor's product issues, I went searching for a reliable alternative. I was very professionally guided in my search by TSE Power Solutions and chose a 48KVW diesel unit from Generac. The planning and execution of the installation were exceptionally well handled and went as scheduled. Start-up proceeded flawlessly as well and we are now set to go. I am confident this will be a much better, long term solution that will fit our needs.
Date published: 2019-01-31
Rated 5 out of
5
by
600remguy from
No effort peace of mind
Installed this during a rebuilt with doing so kept in mind during planning. No other service disconnect needed in my area and re-located my electrical system around it. Not had the chance to have it function as it should, but looking forward to not having to lift a finger for it to do so! Have the same at my Mom's home on a 16KW and most of the time she doesn't know power has switched over.
Date published: 2018-12-28
Rated 4 out of
5
by
Lenny from
Wish it had just a few more features
Just installed last week, so it's hard to give a full and accurate rating of this unit. But were in the height of hurricane season so a full review will be forth coming.
Last year we had an 11k propane at our old house, no complaints at all.
What would be nice for this 20k protector series is the typical scroll through menu that would boost the features rating. I would like to see voltage line to neutral, line to line and amps.
Date published: 2018-09-12
Rated 4 out of
5
by
Dick from
The Generator was installed 2 days ago
The generator looks and functions great. The installation was smooth. My only wish is that it came with a bigger fuel tank. When tested by our electrician the unit performed great.
Date published: 2018-08-27
Whole House 200A Utility / 50A Generator Manual Transfer Switch is rated
4.0 out of
5 by
7.