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Rated 4 out of
5
by
Steamboat from
Does what I need it for
On board instructions are very small and hard to read. Engine start and stop Instructions in the manual were incorrect and a note said I needed to look at the Subaru engine manual. I searched the Generac website and contacted customer support but so far this manual has still not been located.
However, it has been easy to use and start and fulfill my need.
Date published: 2022-09-09
Rated 4 out of
5
by
Timmer55 from
After 2 weeks
So far so good. My only complaint so far is the small gas tank and the ‘lack of ease’ in filling the gas tank…. Not very friendly. The engineers could have done a better job with these issues.
Date published: 2022-08-09
Rated 3 out of
5
by
Sapper from
Ran good when it worked
Bought this pump 2 years ago and it ran well for the first 2 years. It killed a month ago and I haven't been able to get it started and have had no luck finding a Generac service small engine repair shop to work on it. Business's recommended by Generac in my area either no longer work on them or are out of business. One repair shop said he had tried for years to have Generac drop him from their recommended service centers list with no luck. Ran good when it was working and I'll keep trying to find someone to work on it to have it for a backup to a new pump I had to buy.
Date published: 2022-04-28
Rated 3 out of
5
by
Sean19 from
Seal leaking just after warranty expired
I purchased this to transfer sap from tote to tote. So its always been used in clean water. And only got used for a month. This season started and i got it out to use and the shaft seal is leaking. Anyone who knows how valuable sap it would also be disappointed.
Date published: 2022-02-23
Rated 5 out of
5
by
JIMN9V from
The ease of operation and the cost were a big plus.
We(The City) are trying this brand water pump after years of using the HONDA brand. Our department has at least 5 Honda pumps in use on a daily basis. We will see what the outcome is. We purchased an open box so some of the items were either missing or broken.
Date published: 2021-08-23
Rated 4 out of
5
by
scoot from
This is a very good pump for its size and price
I purchased this pump at Menards Inc. The pump ran for about 30 seconds before water started spraying out between the pump housing and the engine. I tried to take it back but Menards will not take any gas engine product back if there has been gasoline in the tank. I could not find a certified Generic service center within 100 miles of my location to repair this pump. I contacted customer service from Generac and explained the problem I was having with service on this pump and asked if they would send me the parts so I could repair it myself.. The customer service rep sent out the seals that I needed within a couple of days and I was able to use the pump. This pump works very well for how small it is. I use it for watering my garden and my lawn. I am lifting the water up only about 5 feet high on the suction side, but am pumping it about 50 feet high through roughly 600 feet of pipe and hose.
Date published: 2021-07-27
Rated 3 out of
5
by
Boss27 from
recoil broke on the fifth use
I was thoroughly impressed with this unit. It has a lot of power, runs great, is very lightweight, can move a lot of water, and worked very well. When I went to start it the next season to use it the plastic assembly that engages the motor from the recoil broke. Now I have to purchase a whole recoil assembly to repair it. This was my only disappointed with the unit and I felt it should have lasted longer than 5 uses.
Date published: 2021-07-25
Rated 5 out of
5
by
Vermonthollow from
Great pump
This pump is lightweight and can be used almost anywhere.
Date published: 2021-04-05
CW10K-6917 is rated
3.3 out of
5 by
38.