When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 1 out of
5
by
Waterboy from
Good price I thought!!!
Pump seemed good for the price. Owned for exactly 3yrs and maybe 20hrs run time. Wouldn’t start took to repair shop was told engine has no compression so engine is junk. Did like the pump while it worked, but only 20 hrs of use and engine gives.
Date published: 2023-09-18
Rated 2 out of
5
by
Goldguy from
Be aware
So I bought this pump to run a hi banker for capturing gold, I've now owned two of these exact pumps and both of them right out of the box have something wrong with the fuel delivery, it runs fine then bogs down then runs fine then bogs down. I'm thinking it might be the jetting that they run factory in the carburetor I believe it's running lean
Date published: 2023-08-31
Rated 2 out of
5
by
Riverrat69 from
color code hoses are a plus
Used 1 time to pump water from under house from broken water line that froze n broke. Ran camper antifreeze thru it like they said I could. got it out going to pump pool water out wont pump now wont pump seal gone behind the housing now they are telling me that the antifreeze messed it up. Plus, where the kill switch is mounted on cheap metal broke, product worked great first time i used it now I got to have it fixed just after 1 time from last winter.
Date published: 2023-08-20
Rated 3 out of
5
by
Manchu71 from
Poor design rewind/ not helpful customer service
This pump is too small for continued use. The inside the rewind plastic parts broke and I am still waiting for a new rewind assembly. from Generac.
Very irritating with talking to Generac customer service. I finally had to order another one online. Poor design.
Now I am trying to order the one inch plastic adapters. No success so far
Date published: 2023-06-03
Rated 3 out of
5
by
SmittynKy from
Great pump/cheap fittings
If not for the plastic fittings, to connect hose to pump, this would get a 5. Used twice last year, worked fine. Used today, plastic male fitting broke on outlet hose. Needs brass or stainless.
Pump primes easy. Starts easy. Light weight, very portable. Great for small jobs. The plastic fittings cheapen the setup. If you buy this, upgrade fittings prior to assembly.
Date published: 2023-05-17
Rated 4 out of
5
by
Steamboat from
Does what I need it for
On board instructions are very small and hard to read. Engine start and stop Instructions in the manual were incorrect and a note said I needed to look at the Subaru engine manual. I searched the Generac website and contacted customer support but so far this manual has still not been located.
However, it has been easy to use and start and fulfill my need.
Date published: 2022-09-09
Rated 4 out of
5
by
Timmer55 from
After 2 weeks
So far so good. My only complaint so far is the small gas tank and the ‘lack of ease’ in filling the gas tank…. Not very friendly. The engineers could have done a better job with these issues.
Date published: 2022-08-09
Rated 3 out of
5
by
Sapper from
Ran good when it worked
Bought this pump 2 years ago and it ran well for the first 2 years. It killed a month ago and I haven't been able to get it started and have had no luck finding a Generac service small engine repair shop to work on it. Business's recommended by Generac in my area either no longer work on them or are out of business. One repair shop said he had tried for years to have Generac drop him from their recommended service centers list with no luck. Ran good when it was working and I'll keep trying to find someone to work on it to have it for a backup to a new pump I had to buy.
Date published: 2022-04-28
CW10K-6917 is rated
3.2 out of
5 by
43.