The world is changing. With the astronomical costs of downtime, and operational losses due to power outages, the ability to provide service to generators remotely has never been more important.
Mobile Link Industrial is a remote generator service that adds an extra layer of protection through remote monitoring. It relays pertinent generator information directly to your service distributor 24/7. This enables improved generator operations, increases generator uptime, and improves service response time.
Generac's exclusive remote service platform, Mobile Link Industrial, delivers crucial insights about your generator to your Generac service provider for that extra layer of security when you need it the most.
With Remote Monitoring, your generator has eyes on it 24/7, improving its operations and ready to run status.
Should an issue arise, your generator service provider will have real-time, detailed information enabling them to respond quickly and appropriately.
Mobile Link ensures your service provider is only a mouse click away, enabling remote service and, in some cases, avoiding on site visits.
All of this translates into improved generator uptime, which is the amount of time that your generator is ready to run in the event of an outage.
24/7 remote generator monitoring, receiving alerts notifying your generator service provider as soon as an urgent generator event has occurred.
Distributor drills down into detailed parameters and generator history to identify issues before they increase in severity.
Enables virtual troubleshooting of generator status by remotely viewing generator parameters, to make decisions on whether to send a tech.
Enables the download of detailed generator information to be used for reporting purposes.
Regular maintenance drastically improves the chances of a generator being ready to run in the event of an outage. What maintenance does not account for however, are unexpected situations or anomalies that could have been easily prevented with monitoring tools. It also does not provide ongoing insight to the generator's operations on a daily basis.
If a power outage were to occur and a generator does not run, reactive service measures are taken to fix the issue. In situations such as these, every second is crucial, from first becoming aware of the problem, sending a service technician, identifying the root issue, and fixing the problem. There is a certain lag time inherent in this process due to the lack of servicing visibility! This can be easily improved when remote monitoring technology is incorporated.
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Mobile Link Delivers the Ultimate Peace of Mind
Improving Your Generator Serviceability
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