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Rated 3 out of
5
by
Robison93 from
Former Pink Energy who turned us over to genera
Well. So far we are not impressed. We have had a powercell battery error for 3 mon. And are getting the run around from generac. We have talked to several ppl who have given us three different answers. We have a case number and everything. So frustrated with the entire situation.
Date published: 2022-10-02
Rated 4 out of
5
by
ScottinthePacificNW from
Nature does provide issues
Overall we are happy with our PWRcell Solar + Battery Storage system. In my review I'm truthful. Why have it installed? To help the environment and cut the electrical bill some. I'm not a global warming fanatic. I was raised close to nature. Raised very old fashion. Mom cooked on a wood cook stove.
My thought, one does not have a whole home solar system with back up batteries installed to offset the cost of electricity. Solar is costly. You must care for the environment enough to make the leap. Yes there are months we come out ahead a little. They are generally during long daylight hours of summer. Having backup up power provided by the sun during a power outage is awesome. I'm providing this feedback after having the system for over two years.
We do experience issues that reduce power generation. Because I'm a worn out disable journeyman carpenter, I'm not able to clean our many panels located three stories up. To pay someone to clean the solar panels would be cost prohibitive. Living in and surrounded by Termperate Rainforest in the Pacific Northwest nature is beautiful yet proven to cause me to worry about dirty solar panels. Pollin, needles, leaves, bird dropping, environmental dirt and dust all adhere to the solar panels. Snow has covered the panels for several weeks at a time.
I would like to add to and can add panels and batteries to our system. First I have to remove several skylights. Hate the things. Another expense. As I write this; Oct 1st 2022 the cost of living has crushed us and many others. If only politicians who want to help the environment understood they are causing more harm than good. Tax brakes and net-mettering are great. BUT, politicians have stripped money from people making it impossible for them purchase or finance solar systems. Same goes for electric vehicles. The average middle income family cannot afford to purchase "green energy" because politicians are out of touch with main street America.
Bottom line. Generac produces and sells an awesome solar system. Our installer is the best. First Choice Electrical and Solar. Kind, professional and above all honest.
Date published: 2022-09-30
Rated 3 out of
5
by
Zeke from
Information
I've gone solar and think it's a great investment. However, I just saw a very misleading commercial about Generac Power Cells. A power cell doesn't SAVE you money. It only comes into play when/if you lose power. The cell stores power and can be utilized if needed. The commercial alleging a power cell saved people money is simply not true.
The misconception about solar is you are using the solar power. You aren't. You are not "off the grid" the power generated from your system goes into the grid. The power you provide is then credited to your account by the power company against the power you utilize.
Date published: 2022-09-28
Rated 5 out of
5
by
Bill62 from
Former PinkEnergy customer,Generac is a much better company!
We purchased our entire system from PinkEnergy.Generac has assured me that they are working on a transition to full service and it will happen and to be patient and we are. I trust them from years of our families farming operation in South Dakota.,It is a large operation and we are very happy with their service. I am really sure that it will . Our issue at the moment is that our solar power is not reaching our battery cabinet with an Error 7000 on our inverter, I asked my wife’s uncle who runs the farm and he has never seen it or had the issue. He still uses generators and is new to solar but with as big as the farm he has high hopes as we do! We are excited about when the teething issues are solved.,
And we are looking forward to the great service that we have received on the farm!
Date published: 2022-09-28
Rated 5 out of
5
by
Fred from
Running well.
We are a new customer this June. So far very impressed with the system. Nice to see our usage via app, or via web. It would be great as other users have stated. to be able to change modes remotely, I would love to see some sort of api or reporting tool, other than graphics to export usage and system data to something like Grafana for long term reporting.
one note though. when the batteries are being charged at a fast rate, ( electric drier) or pushing current to the utility, the fans can be quite loud. Over all great so far!
Date published: 2022-08-17
Rated 5 out of
5
by
Nuccard from
The product has great fetures , the app needs updating
Great product.,. currently have one inverter and two battery cabinets. Would like to see a software update that would allow the App to allow the user to switch operating modes.
This would be great especially if your away from the house and need to make changes throuh out the day and evening due to events that may arise.
Otherwise its a great system and its saving me boatloads of money on my electric bill.
Date published: 2022-08-11
Rated 4 out of
5
by
Chargin2022 from
Need the tweeks the other customers are talking about. Common sense that the generator should be able to charge the batteries
Like the people said in the other reviews, the generator should be able to charge the batteries. And maybe the cover could have some recessed handles , double as vents.
Date published: 2022-07-26
Rated 3 out of
5
by
Mercado23 from
Low Reliability
I own the PowerCell system with 2 Inverters and 18Kwh since Novrmber 2021. Every single month is an issue with one of the inverters, phone customer service take 25+ min to pickup the phone. Once they pickup the phone, be ready to waste 1hr+ of you time. They have "tried" to help with the same exact result everytime, please call the installer. This is a very expensive system so I expect to work flawlessly but it is not. I am regretting to spend so much money in this system. I am selling my excess of power so I am losing money everytime this does not work. So do the math on equipment cost and money loss. I hope Generac fix the issues as I though this was the best system in thr market, at least on paper.
Date published: 2022-05-22
PWRcell is rated
4.4 out of
5 by
53.