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Rated 3 out of
5
by
Jbob from
Cold weather charging inadequate
We installed a 9 kw system in May 2021. The battery cabinet was placed on an outside wall. Things were pretty good until winter set in, when we noticed the batteries were not always taking a charge on sunny days. After a month of erratic charging and several phone calls, the installer informed us the batteries would not charge when it was below about 45 degrees, and Generac was looking at the problem. Modern Li-ion batteries should operate well below freezing temperatures, although at reduced capacity. It will be disappointing if we get a band-aid solution like relocating batteries into the basement or putting a sleeping bag over the cabinet.
Date published: 2022-01-20
Rated 3 out of
5
by
Tomq from
Solar+ 2 inverters 15kwh system battery back up
I just got a 15kwh solar panel system with 2 Generac inverters and the pwrcell. I have it set to sel sufficient. The batteries are 100% charged and it’s now night time yet the home is running on grid power… and there are 0 resources to change it to battery back up scheduled at night. Also the app is awful no help whatsoever. You’d think with the price tag on this product there would be more help on this. Your website. Boasts the app controls the system… the app shows you what’s going on with it kind of. Can’t control anything from the app. No trouble shooting on the app. HOW DO I GET IT SO BATTERY BACK UP AUTOMATICALLY KICKS IN WHEN NOT ON SOLAR!!! You shouldn’t need a tech to come out to do something that should be relatively simple.
Date published: 2022-01-19
Rated 5 out of
5
by
TNig from
Cold Battery
We had a system installed and running for about 10 months now. We have a 22kw Generac and solar with batteries. At time of install was told the generator was not able to recharge the batteries, would be nice if it could do that.
The system runs well and no complaints, but one. Recently had a problem where the batteries were not recharging during the day. After talking with the techs I learned it's because of the cold weather. Seems when the batteries get below a certain temperature they don't like to recharge. I wasn't told this prior to install or I might have changed the setup. We are having some cold spells here now with freezing temperatures. Today, finally above 50F and the batteries just started recharging.
Date published: 2022-01-12
Rated 4 out of
5
by
StephenM from
Needs a little bit more...
Been running PwrCell since March 2021 and tied into solar panels. Works well, minus issues with PV Links. Been having to have them replaced every two to three weeks like clockwork. However, the application needs to have some sort of alerting capability or more user monitoring of the equipment. Great product, just needs a little bit more
Date published: 2021-12-17
Rated 4 out of
5
by
Rick27 from
My system has been in for 5 months and so far all is good except for one item
The missing feature is the seem less integration of the Powercell with my natural gas Generac Generator. This feature has been promised but a delivery date is always delayed.
Date published: 2021-12-17
Rated 5 out of
5
by
Manny17 from
Excelent operation, but lacking some key features
I have been running my PWRcell for almost a year with no major issues. The system is very efficient harvesting energy, and it provides whole home backup. There are just two issues that I think must be addressed. First, I would like to charge the batteries from my Generac Propane generator. I cannot understand why this is not happening. Second, the PWRcell app needs a major update. From the app, I would like to change the operating modes and also see again the usage rings in the interface.
Date published: 2021-08-04
Rated 5 out of
5
by
Gjhendr from
Suggestion for removing the PWR cell cover
Had a battery imbalance, removed the cover to as requested by you in order to provide you with the status showing on each battery. Required a refresh and reboot. But the cover is heavy. Suggestion, add handles on the side to provide something to grip when removing and replacing.
Date published: 2021-07-15
Rated 3 out of
5
by
Bigboy from
No mention
Weird no one mentions initial ,monthly or total cost I know their are differences but should be average cost too this leave me in dark puts me away when u don't want to advertise price means run away
Date published: 2021-07-13
PWRcell is rated
4.5 out of
5 by
43.