When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 5 out of
5
by
Bob from
Wish I had purchased 22 yrs ago.
Nice and quiet. Will eliminate worries about hurricanes.
Date published: 2023-08-16
Rated 1 out of
5
by
CPotts from
New unit, failed twice in three weeks
48kW unit, big and bulky, installed less than month ago and lost power twice and TWICE THE GENERAC HAS FAILED TO TURN ON! Working with electrician and still not fixed. So disappointed in this $20K+ “investment”
Date published: 2023-07-17
Rated 4 out of
5
by
CmWyo from
Good experience with a few bugs to get off my chest...
The lead contractor for my project did a great job. Unfortunately, he did have to spend a lot of time apologizing for the "sub's" work. The concrete pad is below standards and looks like it. On the bright side, I've had power drop out more than just a few times since the install, and within seconds, my Generac is up and running. Although I did a lot of poring over my budget to justify this, by the second instance of power dropping out and my generator picking up the slack, I feel like "it's a bargain at twice the price"!? Very pleased I made the choice. It's all automatic, and always ready, and I don't have to do a thing!
Date published: 2023-07-11
Rated 5 out of
5
by
Kirk from
Great Experience with Generator Supercenter of Nashville
I have a mixed review. I love the product and I enjoy working with Generator Supercenter of Nashville. But my overall experience is leaning negative because of unbelievable hassles getting propane. While that has nothing to do with the generator, it has everything to do with it because the generator uses a lot of it.
I am six months into trying to get my propane tanks upgraded and working with Amerigas is nothing short of ridiculous. I see no end to it. You can't call anyone (automated attendands with no option to talk live); they are designed to not talk to the customers. They will not respond to e-mail and I am very disappointed. I would be out of propane in 1-2 days if I had an outage and that defeats the whole purpose. If it was in the winter, I would have no electricity and then no heat even when the power comes back.
If Generator Supercenter would create some way to advocate for response and action from the propane suppliers as a part of the install process. Even if it was an added cost. Maybe things would be different. There has to be a propane dealer that would welcome the additional business created by generator sales.
Date published: 2023-06-14
Rated 5 out of
5
by
Rick from
Happy Customer
I purchased a 48kW Generac standby generator from Auxiliary Power Systems of Remlap, Alabama. Their technicians arrived last month as scheduled for two occasions to: (1) pour the generator slab, and (2) generator installation. Our local utility service was able to run a natural gas line prior to generator installation. The installation itself went well with no issues and
has run each exercise cycle as expected.
Date published: 2023-06-13
Rated 5 out of
5
by
Amr5121 from
Generator Superstore of Annapolis was a great place to work with!
Contacted Generator Supercenter to get an idea of what kind and how much a generator might cost for our house. The Sales Rep stopped in and spend a considerable amount of time explaining all the details and doing calculations for “what we’d want to be able to run, simultaneously during a loss of power”. My wife and I were struck by their knowledge and professionalism - and a complete lack of sales pressure. Long story short, we decided to purchase a fairly large generator from them and are very happy with the results. We can now charge both our electric cars, run our entire home and even heat the pool if we needed to. Great experience, great product - super happy customers.
Date published: 2023-05-11
Rated 5 out of
5
by
Bobby from
We love our Generac
Our generator came online for the first time last night. The power was out for only an hour or so, but It was so nice to not have to worry how long the power would be off. And not having to start with the portable generator. Our 48 KW ran our whole home. I would highly recommend this unit.
Date published: 2022-12-23
Rated 5 out of
5
by
Dab from
Quality workmanship of product and installation.
We had our 48kW Generac installed last week by Auxiliary Power Systems of Remlap, Alabama. The technicians arrived exactly when they said they would and worked steadily in the Alabama heat, including digging a trench from our propane tank to the generator through hard, dry, rock-infested ground. We really appreciated their hard work (and courtesy). They had the generator up and running just fine before they left.
It runs much more quietly than I expected and came on right on time for the first exercise cycle.
Now, I sit and watch the north hoping for a summer ice storm!
Date published: 2022-07-22
48kW-RG04845 is rated
4.8 out of
5 by
47.