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Rated 5 out of
5
by
WishingWeDidThisYearsAgo from
Better than 5 stars!!!!!
We had our Generac 20kW and whole house switch installed in March 2014. Ever since the install we have been hoping for the power to go out (strange yes but wanting to test the investment). Finally the power went out during a thunderstorm Sept. 1st. The generator started confidently just like it does on it's weekly exercise runs. We were so pleased that we did not need to drag out the old portable generator. During the 6 hours of outage we ran, 3 TVs, 3 computers, the dishwasher, the AC, 2 fridges, 1 freezer, the sump pump, the well pump, the garage door and almost every light in the house at varying times. The Generac never missed a beat and was so quiet when it was time for bed nobody complained like they did with our old portable. Fantastic product. Exactly why my parents and in-laws installed their's a few years ago.
Date published: 2014-09-02
Rated 5 out of
5
by
Dave in Long Island from
Just finished 12 days of flawless power after Sandy
After last year's hurricane here on Long Island knocked out power for several days leaving our sump pumps useless, we purchased the 20k unit...couldn't have imagined it would be running for 12 days straight less then a year later!
Our power does get knocked out pretty regularly, and just last month the unit was running for 5 hours. I recently had the radio remote installed, right by my home alarm keypad. I'd highly recommend it, as it gives you the added peace of mind knowing the unit is ready to go without going outside and opening up the unit.
Excellent unit, would highly recommend it.
Date published: 2012-11-11
Rated 1 out of
5
by
Kat0441 from
Not worth the money
We purchased our 20kw in 2011. 1st. the NEW battery was dead. We have faithfully serviced this generator. There seems to be something wrong with it constantly. Waiting for parts right now AGAIN. It is a good thing we have had a mild winter. Waited for parts last year that ended up costing us over $500.00. My husband & I have decided that this was the biggest waste of $8000.00 . We could of gotten more pleasure taking a great vacation, instead of wasting money on this Generac stand-by generator. I can see why it is called that, CAUSE YOU WILL BE STANDING BY WAITING FOR IT TO WORK.I DO NOT reccomend it. A WASTE OF hard earned money.
Date published: 2020-02-24
Rated 5 out of
5
by
Dutch from
Very satisfied with unit & Metro Electric installation Crew
More than pleased with the efficient manner of the installation team that installed my unit. They have the procedure down and worked very well together. So far the unit has only run on the maintenance schedule and has performed as required. Waiting to see if it will perform as required on an actual power outage.
Date published: 2020-02-10
Rated 5 out of
5
by
SBS from
Awesome
Just had my 22kw installed, looks good. Installer made the install easy and painless. Reynolds Electric is the best in town and gives a fair price.
Date published: 2020-01-29
Rated 5 out of
5
by
Georg from
Easy installation.
So far, so good. We just had this generator installed a few months ago and it's doing what's it's supposed to do. Our electrician installed it easily and it was up and running in no time.
Date published: 2020-01-07
Rated 5 out of
5
by
GregD from
Easy set up and easy operation
This was a good value for the price. The electricians installed easily and quickly. Seems to be an easy operation and maintenance. I want to get mobile link set up.
Date published: 2019-12-28
Rated 5 out of
5
by
Dan52 from
This is an excellant standby generator for the money.
The product is shipped directly to your house with updated communications on arrival. Delivery driver was courteous and professional. Installation for a home owner was easy with installation instructions that were well written and easy to follow. Start up worked like a clock, no issues to describe. The only criticism I have is that during registration and enabling the WiFi a survey came up in the process which should be done after the installation is completed by email, not on the phone. Very nice product.
Date published: 2019-12-20
20kW-7039 whole house switch is rated
4.8 out of
5 by
621.