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Rated 5 out of
5
by
WishingWeDidThisYearsAgo from
Better than 5 stars!!!!!
We had our Generac 20kW and whole house switch installed in March 2014. Ever since the install we have been hoping for the power to go out (strange yes but wanting to test the investment). Finally the power went out during a thunderstorm Sept. 1st. The generator started confidently just like it does on it's weekly exercise runs. We were so pleased that we did not need to drag out the old portable generator. During the 6 hours of outage we ran, 3 TVs, 3 computers, the dishwasher, the AC, 2 fridges, 1 freezer, the sump pump, the well pump, the garage door and almost every light in the house at varying times. The Generac never missed a beat and was so quiet when it was time for bed nobody complained like they did with our old portable. Fantastic product. Exactly why my parents and in-laws installed their's a few years ago.
Date published: 2014-09-02
Rated 5 out of
5
by
Dave in Long Island from
Just finished 12 days of flawless power after Sandy
After last year's hurricane here on Long Island knocked out power for several days leaving our sump pumps useless, we purchased the 20k unit...couldn't have imagined it would be running for 12 days straight less then a year later!
Our power does get knocked out pretty regularly, and just last month the unit was running for 5 hours. I recently had the radio remote installed, right by my home alarm keypad. I'd highly recommend it, as it gives you the added peace of mind knowing the unit is ready to go without going outside and opening up the unit.
Excellent unit, would highly recommend it.
Date published: 2012-11-11
Rated 5 out of
5
by
Simonsimply from
Powered the whole house for 4 days
Just had power restored post hurricane Sally In Mobile AL. Unit ran like a champ 24 hours a day for 4 days. Powered the whole house plus a free standing freezer. Neighbors are shopping for one! Highly recommend. I do have a maintenance contract with the installer to make sure it’s always ready.
Date published: 2020-09-19
Rated 5 out of
5
by
Spud494 from
Our Guardian has been great!
Our 20 KW Guardian ran and provided power to our whole house for 156 straight hours. This was in the aftermath of Hurricane Laura here in north central Louisiana. Came on automatically 10 seconds after the grid died and we never missed a beat. We installed this unit when we built our house 10 years ago and it has always been reliable. We live rurally so we’ve had to rely on it on multiple previous occasions. The longest prior to this was 4 days after a tornado. Some neighbors will be getting Guardians soon.
Just have it installed and serviced by professionals recommended by Guardian and you’re good to go!
Date published: 2020-09-03
Rated 5 out of
5
by
GJF from
Superb Dealer
I have had problems w/ my two year old unit, and called Generac. they had me call One stop Generator Shop in West Palm Beach fl. Jurion Barbee came out. He worked the dashboard of my unit like Billy Joel plays a piano. He found the problem plaguing me for two months is less than two minutes. It's usually something simple. But he stayed for an hour. He ran the generator, took me through some technicals, told me I should have a load switch to delay my AC coming on, and told me what to look for. In the middle of our hurricane season, Junior took a great weight off our shoulders. They have a new client, One Stop. I don't mean a customer, I mean a client.
Date published: 2020-08-25
Rated 5 out of
5
by
Jumpie from
Great product
Great product. Installed in a timely fashion. Crew very knowledgeable.
Date published: 2020-08-24
Rated 5 out of
5
by
Nelson from
Today is my first day of usage due to mini Tornado..had issue with the lip gas after 700 all is quiet genetic 20 havivingissue stayin on called instal
Issue with lpgas adjusted look gas valve it was in the middle between nat gas/lpg turn to lpg Wala it settled down so far so good..best investment ever thanks AJ
Date published: 2020-08-22
Rated 5 out of
5
by
Rimon222 from
It’s a life savor
We had no electricity for 6 days due to the storm that hit Long Island on 8/4/20. Generator started working 10 seconds after the outage for 6 days non stop. It’s worth every $. If you can afford it just have it.
Thank you Generac. You have made our lives very comfortable.
Date published: 2020-08-10
20kW-7039 whole house switch is rated
4.8 out of
5 by
633.