When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 5 out of
5
by
JimB from
New Installation for Wife's Peace of Mind
My new 22KW generator with Automatic Transfer Switch was installed 11-2-2022. The generator is operational, though luckily has not been needed for service. It comes on every Wednesday and runs for about 5 minutes for testing. I get a not on my Mobile Link that it is operational. So far this is my only experience with the equipment. I must say that the generator is noisy when running, a little louder than the average size lawn mower. But I can live with the noise so my wife and I can have electricity.
After bad freeze in Texas during winter of 2021, my wife insisted that we get a generator. After researching, I contacted a local generator installer in late July 2022 and was impressed by their professionalism, and they kept their promises for meeting dates and installation dates. They completed the total installation in 1 day with some ditch digging on the day before installation and cleanup the day after the installation was approved by the local inspectors.
I liked the installers installation process, including installing the natural gas piping from my gas meter to the unit and electrical wiring from the unit into my attic and on to the electrical panel and setting the new pieces of equipment.
Date published: 2022-12-01
Rated 5 out of
5
by
TiredofDTE from
Whole House System - Metro Electric
Metro Electric out of Romeo, MI installed our Whole House System and did a Wonderful job from Quote to finish. Recommend them highly.
Detroit Edison power is finicky, we lose power several times a year and with freezers and a Sump Pump we grimace whenever the wind blows. We had four brownouts\power losses this year, now Bring It On! We feel much better having this, saved for 12 years to buy this system.
Date published: 2022-11-18
Rated 5 out of
5
by
Jayefbee from
Peace of Mind for Homeowners
We lived and worked in Afghanistan for almost a decade and experienced the "norm" of needing backup power generation. With Hurricanes, Ice Storms, and concerns about rolling blackouts from unstable utilities, the concept of NOT having backup power was foolish.
We studied the problem and solutions for nearly 90 days before we arrived at the best solution, which was a Whole House Generator from Generac. The price was great, the quality of manufacturing (in the USA) was exceptional, and the unit works exactly as expected from the very first power loss test. Having worked with HUGE commercial diesel generators, we were also pleased with the sound level, and low carbon footprint from the Natural Gas supply. Now we can rest knowing we are covered in an emergency - and I love the 900 CC Engine (reminds me of my last motorcycle).
If you are a "Prepper" - this is your unit. Also, if you are a Veteran, make sure to purchase through Home Depot or Lowes, (or) wherever you can get your GI discount!
I am not sure if Generac will post my contact information, but I can give you a step-by-step on the install process along with some suggestions to help ensure you are installed, "On-time, to Specifications, and In Budget." (PMI Project Management framework.)
Date published: 2022-10-27
Rated 5 out of
5
by
Simone from
Peace of mind
Dealer was very helpful in helping me select the proper unit for my needs. Install seemed to go well and unit works as designed.
Date published: 2022-10-15
Rated 4 out of
5
by
Jim from
This product has great features.
Haven't had to use it. Hopefully, it will work well.
Date published: 2022-10-10
Rated 5 out of
5
by
mcha from
Excellent Features
Recently had the whole house generator installed. The employees doing the install were great and very knowledgeable. I did lose power about a week later for a short time and the generator came on exactly as it should. Would recommend this generator and Metro Electric to anyone in the market.
Date published: 2022-10-05
Rated 5 out of
5
by
NBD51 from
Excellent performance but uses A LOT of oil
Had unit installed May 2018 so we would have A/C in the event of a hurricane related power outage similar to outage during Hurricane Irma in 2017 when we were 5 days without power. As of June 2022 annual service the unit had only 25.5 hrs on meter. So until September 28, 2022 when Hurricane Ian hit and we lost power we had no experience with extended run time. Owner's manual indicated need to check oil frequently as it might need oil added. I had assumed after June 2022 service the unit would have enough oil to run safely for a minimum of 24 hours without getting a low oil warning. Due to the rain and wind it was not possible check the oil and at 27 hrs (9/29/22) the unit stopped under low oil warning. I had only 2 quarts of the required oil. A check 12 hrs later indicated it had gone through a quart so I had to reduce load until I could get more oil on 9/30/22. I was not pleased that after 39 hr run time I had to severely reduce the load and go without A/C- the main reason I bought the unit for. The owner's manual NEEDS to indicate the potential amount the generator may use during 12 hr continuous usage so people have an appropriate amount of oil on hand. I had no idea the unit would use 2 quarts a day. In the future I will have at least 10 quarts of oil on hand. Other than this annoying lesson learned I am happy with the unit.
Date published: 2022-10-04
Rated 5 out of
5
by
LT from
The shipping company delivered the generator 3 days earlier than agreed,
The shipping company agreed to deliver 3 October 2022, but it was delivered 1 Oct 2022.. no one was available to sign or even knew it was delivered, it was found after returning home from the weekend.
All looked good, except for three 5/16 nuts and two small nuts from the hinge anchor laying in the bottom of the generator.
The Hinge bolted back easily, but the 5/16 nuts are from the anchors through the black plastic deck... so the Generator is being held in place by the bolts merely sitting in the holes?
I have installed many of these same units in Other homes, this is my personal Unit. We had this similar trouble back in the beginning of Covid, Maybe the trained factory employees did not build this unit, like back in 2020?
Tech 8004381 Larry Troutman
Date published: 2022-10-03
22kW-7043 whole house switch WiFi-Enabled is rated
4.9 out of
5 by
1984.