When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 5 out of
5
by
StateofMichigan from
Great Install and Product
Excellent experience with Specialized Power Service, Inc.. We shopped around for estimates for Generators. SPS provided a detailed estimate vs an invoice with one final estimate price with competitive pricing. It was nice to see how the entire cost of the estimate adds up. The communication was the best that I have had from any contractor. Nikki at the office will send out a detailed time line for install, including the pad or base for the generator, gas lines and then install of the generator itself. She also schedules the inspections and informs the home owner of the inspection schedule. I have never had anything run as smooth as this install. Scott the owner is very professional and informative and answered all our questions along the way. I wish all contractors were this easy to work with.
We now have the peace of mind that in a power outage we have a full house generator. No more running around buying ice and putting everything in coolers or worse having to stay at a hotel during a several day outage. We took the leap and so happy we did.
Date published: 2023-02-01
Rated 5 out of
5
by
CP from
Thankful for my Stand y Generator
Chief’s Electrical Plus did a great job with the installation in spite of our county’s issues with the installation process. He/they did a good job with the install and it looks amazing.
We highly recommend this company. Mr Love communicated with us every step of the way so we were kept informed during the process.
We have had it work while power was out and we’re cozy during the cold weather!
Date published: 2023-01-31
Rated 4 out of
5
by
ROGER from
Great Features
The only issue is that it make is lot of noise. It could be a LOT QUIETER
Date published: 2023-01-30
Rated 5 out of
5
by
John197 from
Top notch
This generator and transfer switch are great. I purchased and installed myself. The guidance in the manuals is great. Granted, you do need to know how to do electrical work and gas piping correctly and safely. I called for assistance getting it connected to wifi and the representative was very helpful and polite. The system then started up and functions perfectly. Very satisfied.
Date published: 2023-01-28
Rated 5 out of
5
by
David from
This product is well worth the money
Mine was just installed today and so far the entire process was great. The staff at Absolute Sola & Energy Solutions in Hummelstown PA are the best. They were quick to respond and when speaking to the office staff on the phone they are very helpful and pleasant. The installation was a breeze, the installers were very professional and did a great job at explaining everything to me. I highly recommend this team and unit for peace of mind.
David
Date published: 2023-01-25
Rated 3 out of
5
by
Richard from
Good generator but disappointed in quality
The purchase, installation and certified startup went very well. The first year of service with five hours of run time required three warranty visits by the certified startup company.
The first warranty call was due to the generator over cranking and loose bolts on the frame. The certified startup company addressed these issues quickly.
The second warranty call was due to an oil leak. The certified startup company found loose hose connections around the engine and cooler. They replaced the factory clamps with adjustable clamps. Once again they did a great job.
The third warranty call was due to another oil leak. This time the certified startup company found the front engine seal leaking. This was a major repair as they had to remove the entire end of the generator. Once again, they did a great job. At this point, I started asking questions about the warranty and extended warranties.
I was given the warranty registration details from the certified startup company and was told to call Generac. I called the main number and was told to call the power group as they handled extended warranties. I called the power group and was told my generator was not registered to call the main number again. I called the main number again and they stated the generator was registered and to call the power group again. Well after many calls I realized I could not fix their departmental communication problem and gave up.
I do believe Generac is a good company which is why I still recommended the product. However, I would highly recommend reviewing other manufacturers offers, as I unfortunately found afterwards that they have better warranties and very good reviews as well.
Date published: 2023-01-11
Rated 5 out of
5
by
John from
Great product & service!
We chose Generac because our research told us that their generators were the best in the business. We chose Oklahoma Generator & Larrison Electric because our research told us that they were the best installers in our area. From start to finish we were totally satisfied with both the product & the installation! I would highly recommend Generac generators, Oklahoma Generator & Larrison to anyone wanting the best in home generators.
Date published: 2023-01-03
Rated 5 out of
5
by
hawk from
The 24kw generator
The most prominent feature of our 24kw generator is the peace of mind that it carries. Had ours installed by Mr. Watts Electrical following the recent cold snap here in North Texas. They had units in stock where other installers were 4-7 months out. The installation was done by one of Mr. Watts Electrical team of professional plumbers and electricians. Both my wife and I are pleased and highly recommend this product.
Date published: 2022-12-29
Guardian 24kW Home Backup Generator with Whole House Switch WiFi-Enabled - 7210 is rated
4.8 out of
5 by
153.