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Rated 4 out of
5
by
Leroy20 from
Product appearance is awesome and has great features.
I just had this installed in June 2023. Can’t say much about it except it seems to operate as advertised so far.
Date published: 2023-08-18
Rated 5 out of
5
by
Roy from
Generac products are number one
Generac products are #1
I will recommend this product to everyone I meet
Date published: 2023-07-27
Rated 4 out of
5
by
Rob from
Product has great features.
I really can’t give an honest opinion about the operation of the unit yet because I can’t seem to get it operational. 😞
Date published: 2023-06-29
Rated 5 out of
5
by
Protector from
27 kw liquid cooled 1800 rpm
The generator was installed sooner than expected. Hook up took a full day, digging trenches, transfer switch, wiring and test run. Slab was poured 2 weeks prior to generator install. Technician provided an excellent overview of features and maintenance. Setting up touch pad and Wi-Fi straight forward. As recommended by technician I have been running generator a couple ours per day with a load to break in and perform first service. Generator Carries whole house with no issues, 2 central hvac units. To date no power outage experienced. So far we are completely satisfied with installation and generator performance. The generator is much quieter than the 3600 rpm air cooled units.I recommend installing generator on a stand.
Date published: 2023-06-13
Rated 4 out of
5
by
DKFarms from
Upgraded Replacement
I had a Generac 25kw liquid-cooled that has given excellent service for 16+ years. I had some major engine problems that made repairs not cost effective to perform. I chose to replace with the newer 27kw liquid-cooled. Much quieter and fuel efficient and a little extra power to boot. Swap out was really easy and the new one went to work right away.
Date published: 2023-05-09
Rated 5 out of
5
by
BitCounter from
Does the job well.
I installed this unit myself. The only thing I noticed was the wire nuts at the 125amp breaker from the generator head were only finger tight. Seemed wrong so I tightened them down. I am pleased with the WIFI Mobile Link. The Exercise Mode at a reduced RPM was impressive. When I tested the unit under load, it was as quiet as you would want your generator to be.
Date published: 2023-04-06
Rated 4 out of
5
by
jring1 from
It would have been 5 star except for...
This is the second Generac standby generator that I have owned in the last 23 years. The First 20 kw has lasted over 20 years and is still running great.
This new 27kw is much, much quieter and the electronic features that are included with this new unit are fantastic and in keeping with the current technology. The water cooled engine in this unit is basically the same as my old unit...very good engine, LP Gas.
The only issue that I have with Generac is that their Technical support does not want to deal with owner/installers. They want to make all customers go to outside independent contractors to install your Generac unit. The only reason that I even had to contact tech support was because of a weakness in their installation manual, not a big thing, but I had to insist on getting tech support as an owner/installer of my own equipment.
Had there been a willingness to support the owner/installer without the belligerent attitude, this would have been a 5 star review.
Generac needs to change its customer, owner/installer attitude.
This Generator runs perfectly and the software mobile link connection does exactly as it should.
Date published: 2023-03-17
Rated 5 out of
5
by
cdrmccoy from
This product appears to be a well designed, quality product that
This product appears to be a well designed, quality product that when tested performed as designed though did require next day service to function as designed due to improper installation and set up (link was not established resulting in red light and thus shutdown. As a medical necessity customer this product is critical to me. The quality and functionality of this product merits quality installation of which I did NOT receive and have not received mediation as of this date (cable trenching, outside box, pad holes underneath, yard repair, electrical short or arc which shorted out my cable television box).
Date published: 2023-02-11
27kW-RG027-QS is rated
4.6 out of
5 by
126.