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Rated 2 out of
5
by
Mike60 from
Brand new and has problems
We have a 20kw it has worked well for many years.now we built a new home and bought a 32kw for a 400amp service.generator has two warning alarms on it.the codes can't be cleared because of internal wire problems in the generator.we have had two dealers look at it one of them walked away from it the other is checking on parts after two days of taking transfers apart and control wiring just to find out the problem is in the generator.not happy with this at all.
Date published: 2020-08-23
Rated 5 out of
5
by
Oakes from
Washington Generators ROCK !!!
Eric made generator selection super easy. Scheduling was also easy and done to suit our schedule, not theirs. The install team were professional and friendly. The Generac 32 kw liquid cooled unit we got is amazing. We can’t even hear it when it kicks on. I’m not sure if it’s cheaper to use the generator for our main power or stick with PSE lol. THANKS WASHINGTON GENERATORS!!
Date published: 2020-08-16
Rated 5 out of
5
by
sue from
very satisfied with the purchase and install experience and thrilled with the result
We made the purchase through Mr Electric who was the most professional and knowledgeable of the 4 vendors we met with. Sean arranged for us to see and hear a similar generator at a clients home. We decided on the larger size and have been happy with that decision. In the last 2 years we have had several occasions to use the generator. It boots up in literally seconds when there is an outage. the switch back to electricity is imperceptible. The noise is like a truck running outside and we have no complaints.
I have recommended Mr Electric, Sean and his team to others. Generac is the most reliable product.
Date published: 2020-05-23
Rated 5 out of
5
by
jaslin16 from
Great Equipment and Features
We purchased this product for our new home that we built. We are already very impressed with the features, including the digital error code reader that helps us identify problems early on. We wanted a generator that was able to run on natural gas and this was the perfect solution.
Date published: 2019-08-12
Rated 1 out of
5
by
NotsoHappy from
Dont expect to Get Mobile Link with this model like the website says.
I was expecting to get Mobile Link based on the this product detail page. Every other feature listed on this page is standard equipment....it turns out after I installed my generator today the Generac Authorized dealer basically said, nope, thats and extra feature/upsell, you have to pay an additional $750 for. Needless to say, this is a great generator otherwise, but I feel that this webpage is misleading and definitely one of the reasons I picked this generator. I feel pretty disappointing at Generac. I called Generac and it is Ref#5441209 and we will see what they do about it.
Date published: 2019-05-09
Rated 3 out of
5
by
um from
Question quality control of the product. Heard from installers that there are more problems with the new models
Had a previous 25 KW that lasted 10 years. Got this one a month ago. Had to change the board three days after the purchase!
Quality control is not like it used to be. I am hoping for a good product. Have also bought the ten years warrenty.
Date published: 2018-09-17
Rated 5 out of
5
by
Scott679 from
Awesome product
This generator supersedes all of my families expectations. Outstanding customer service,friendly service.
Date published: 2018-02-04
Rated 5 out of
5
by
TJ from
Now my disabled son is protected
When IRMA paid a visit and our smaller generator didn't quite fit the bill, I decided an upgrade was in order. For years our smaller GENERAC severed us well but since my son's accident our needs have increased. This new generator will have us comfy cozy, and my son can rest safe as the torrent rages outside.
Date published: 2018-01-22
32kW-RG032-QS is rated
4.0 out of
5 by
10.