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38kW Protector QS

Model #RG038

Starting At

$12,999.00 Where To Buy

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Generac Protector 38kW QS Standby Generator

Automatic Backup Power For Large or Custom Homes
Looking to back up your entire home, or more items than usual? Consider the Protector gaseous automatic backup generator line. These units powers essential appliances and modern technologies during power outages, allowing homeowners and their families to continue living life comfortably and without interruption.

What Makes the Protector Series Such a Great Choice?
Generac's Protector Series offers benefits that competitors can’t match. Installation flexibility and cost reduction. Sophisticated, yet intuitive controls. Quiet operation. Supported by a 24/7/365 customer support team at our corporate headquarters, and a nationwide dealer network of more than 6,000 strong.

The best liquid cooled engine packs more power into a smaller footprint - ideal when space is a premium.  The neutral styling, color and small footprint fits unobtrusively into landscaping. Clean burning, continuous fuel choice of natural gas to LP.

True Power™ Technology
Delivers best-in class power quality with less than 5% total harmonic distortion (THD) for clean, smooth operation of sensitive electronics and appliances.

Evolution™ Controller
A cutting-edge, intuitive control. The Evolution controller features a multilingual, two-line LCD text display with color-coded, backlit buttons. It has received upgrades, including USB flash capability, smart battery charging, voltage adjustment, and backlit membrane pad style buttons.

5-year limited warranty with extended warranty options available
We are proud of our innovative product design, high quality and first-class reliability so we stand behind them with a strong 5, 7 or 10-year limited warranty.

Can Be Installed Just 18" From a Structure
Capability to be installed 18 inches away from a structure, ideal for areas with tight lot lines.  Generac’s is the only manufacturer of standby generators to have 18” offset on most of its residential lineup.

Tough, Durable All-Aluminum Enclosures
Our RhinoCoat™ powder-coated finish helps make corrosion-resistant aluminum perfect for all weather conditions.

Quiet-Test™
All backup generators run a weekly test to ensure the system is running properly. Thanks to Quiet-Test, your Protector Series home generator runs its self-test at a lower, quieter RPM, which can be programmed to run weekly, bi-weekly, or monthly.

Mobile Link™ Remote Monitoring
Mobile Link is the optional cellular remote monitoring system from Generac that allows you to check your generator’s status from anywhere in the world using your computer, tablet or smartphone.

Additional Features
Improved stub ups and electrical connection access decrease installation costs. All connections are dual conductor rated, and the implementation of quick connects for the control wires, completely eliminates the need for crimping or lugging.
Improved customer connection access, which decreases installation costs.

Generac <strong>Protector 38kW QS </strong>Standby Generator
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Rated 5 out of 5 by from Very easy to operate. Very good product. Installer was very excellent as well. Made everything easy to understand.
Date published: 2020-06-07
Rated 5 out of 5 by from 38kw Generator It’s a very reliable equipment. I can back that up because I just gave my son my previous 25kw Generator after using it for 15 years and still in excellent condition. I upgraded to my new 38kw.
Date published: 2020-06-06
Rated 1 out of 5 by from Installed brand new 2 months ago. Hasn’t worked yet. We ordered this from the Generator Supercenter In North Raleigh NC. On Feb 28th We were told 1-2 weeks. After 2 weeks we were told 1-2 more weeks. After 2 weeks we were told 1-2 more weeks. (granted, Covid was a factor) 7 weeks later...... The day after they installed it, we figured out there was something was wrong with it. They came back to look at it and said the starter was bad. They replaced the starter and left. Nothing was said. We got a call later that week saying that the fly wheel was also not working. 1 week later they came to fix the fly wheel. While fixing the fly wheel a switch was broken We are Still waiting on that to be repaired. Just found out recently that the gas line isn’t the right size either and they have to replace it with a larger one. If this were a car I would drive it back to the lot and claim the lemon law. The only thing that didn’t take them very long was cashing the check. Super disappointed in the product and the company.
Date published: 2020-06-05
Rated 5 out of 5 by from Quality product, great service Generator Superstore were a delight to wo ro with. Knowledgeable, professional and personable. The generator is well made and quite in operation. It gives me a great sense of confidence that my home and family will be protected in the event of an outage, however I hope to never have to use it.
Date published: 2020-05-16
Rated 5 out of 5 by from Excellent Gen I bought the 38kw and it is everything our home needs and then some very good quality remarkably quiet for its size.
Date published: 2020-04-04
Rated 1 out of 5 by from Too many problems. Too many delays. Still not operational because of poor installation that would not pass City of HOUSTON Inspections. Passed on t Still not operational because gas meter has not been upgraded( part of your responsibility under contract). Thourghly disgusted with frequent requirements to turn electricity and gas off due to failure to pass inspections. What a mess! Wish all the SuperCenter and Generac high ups had to experience this so they would place more value on customer convenience and satisfaction . Any hope for getting us up and running???
Date published: 2020-02-28
Rated 5 out of 5 by from Good quality and value for the money The 38 kW generator is ideal for large home installation. Once wired into the new transfer switch and tested it started quickly and was able to assume the entire house load with out a wimper. Much credit must be given to the quite professional installation team from Trademark Electric (all of 6 of them) who did what seemed was the impossible and completing the removal of an old generator and transfer switch and installation of the new equipment in less than 5 hours!
Date published: 2020-02-12
Rated 5 out of 5 by from Quality made! Installed by my utility company. Great reviews! Extremely quite.
Date published: 2020-01-13
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38kW-RG038-QS is rated 4.7 out of 5 by 37.
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