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Rated 5 out of
5
by
LouC from
Great we’ll build
Need to add plug in for Wi-Fi link make it easier for insulation
Date published: 2020-07-30
Rated 5 out of
5
by
playtime3 from
Can't wait
Sounds crazy but anxious for the first time the power goes off to see our new generator in action. This will be great!!!
Date published: 2020-07-24
Rated 5 out of
5
by
Jean from
Excellent Product
This product is outstanding. We have issues with electricity as we live in a rural setting. Our generator keeps us up and running.
Date published: 2020-07-14
Rated 5 out of
5
by
NewHope913 from
Very easy to operate.
Very good product. Installer was very excellent as well. Made everything easy to understand.
Date published: 2020-06-07
Rated 5 out of
5
by
George69 from
38kw Generator
It’s a very reliable equipment. I can back that up because I just gave my son my previous 25kw Generator after using it for 15 years and still in excellent condition. I upgraded to my new 38kw.
Date published: 2020-06-06
Rated 1 out of
5
by
Greg from
Installed brand new 2 months ago. Hasn’t worked yet.
We ordered this from the Generator Supercenter In North Raleigh NC. On Feb 28th
We were told 1-2 weeks. After 2 weeks we were told 1-2 more weeks. After 2 weeks we were told 1-2 more weeks. (granted, Covid was a factor)
7 weeks later......
The day after they installed it, we figured out there was something was wrong with it.
They came back to look at it and said the starter was bad.
They replaced the starter and left. Nothing was said. We got a call later that week saying that the fly wheel was also not working.
1 week later they came to fix the fly wheel. While fixing the fly wheel a switch was broken
We are Still waiting on that to be repaired.
Just found out recently that the gas line isn’t the right size either and they have to replace it with a larger one.
If this were a car I would drive it back to the lot and claim the lemon law.
The only thing that didn’t take them very long was cashing the check.
Super disappointed in the product and the company.
Date published: 2020-06-05
Rated 5 out of
5
by
CHT from
Quality product, great service
Generator Superstore were a delight to wo ro with. Knowledgeable, professional and personable. The generator is well made and quite in operation. It gives me a great sense of confidence that my home and family will be protected in the event of an outage, however I hope to never have to use it.
Date published: 2020-05-16
Rated 5 out of
5
by
G55 from
Excellent Gen
I bought the 38kw and it is everything our home needs and then some very good quality remarkably quiet for its size.
Date published: 2020-04-04
38kW-RG038-QS is rated
4.7 out of
5 by
40.