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Rated 4 out of
5
by
Montana from
Too early to tell but looks promising
We installed the 38KW machine from the QS series of standby generators. The installation is about a week old at the time of this review and hence the 4-star qualified review.
What we can say is that the local company (dealer and installer) we dealt with was excellent. From the time of first inquiry and quotation from the company, they consistently delivered on time and as promised. The quality of their work is superb.
We have only had the generator running for about 5 minutes when the machine was started at completion of the installation. The test manually detached the power company service causing the generator to start and pick up the electrical load for the house. This the generator did with apparent ease.
It started and came up to speed within a minute of so, picked up the house load and ran for another few minutes when the electrical power service to the house was manually switched back to the power company. The generator ran for another five minutes or so with no load in a cool-down mode and then shut down.
The generator is surprisingly quiet when running under load. House guests were unaware that the generator had started and run.
In the best of worlds we will never have an outage. We live in a cold winter location in a semi-rural setting with no alternative to electricity as a power source for the house. But we now have the comfort of knowing that if we do have an outage that the generator will provide for full coverage of our electrical needs.
Date published: 2020-10-24
Rated 5 out of
5
by
JPY from
It worked as described
The morning after the install the power went out for 5 1/2 hours. Unit came on and performed as we were told it would.
Date published: 2020-10-18
Rated 5 out of
5
by
Exldave from
Will power my whole house
Suggest making the color available in green to match landscaping.
Date published: 2020-09-26
Rated 5 out of
5
by
Bucktooth56 from
Generac 38kw
I have a 6800 square foot home. 6 central a/c and heating units. Pool and spa. 2 refrigerators and 2 freezers. Has no problems running everything in home. Cannot hear unit run in home. Its sits on 7 foot stand over wooden fence. Everyone passing down street sees the Generac unit. I get more people ringing my door bell asking me about my Generac Generator. I tell them this the best purchase I ever had made. Have no problems what so ever. Thanks.
Date published: 2020-09-14
Rated 5 out of
5
by
CrazyCajun44 from
Excellent performance
Had it installed about a month before Hurricane Laura. We had 3 families living here for a little over a week until the electricity came back on. It worked flawlessly as expected. Thanks for helping my family keep the everyday things we take for granted.
Date published: 2020-09-10
Rated 5 out of
5
by
David from
Works Great...Very Quiet
I had the Generac 38KW QS installed by McQuage Electric. The unit is much quieter than the 25KW Generac we had before.
Also, would like to recommend Troy McQuage w/ McQuage Electric for the installation. He was slightly higher than two other bids but his professionalism was well worth the difference. He did exactly what he said he would do, when he said he would do it and also required they get a permit...something that I wanted anyway. Total professionals! Would highly recommend them to any of my friends.
Date published: 2020-09-09
Rated 5 out of
5
by
MS from
Just purchased
Have only seen it run on start-up, but it worked smoothly/flawlessly. Plenty of power - not as loud as I feared - not much more than the air conditioning. There is a strong propane gas smell, so I am glad the siting is 6 feet from the house with open air. Easy hands-free operation - will only require annual check-up. Looking forward to my first Florida power outage :)
Date published: 2020-08-31
Rated 5 out of
5
by
Greg from
Excellent in all respects
The local Generac distributor, Anderson-York (with whom we've been customers for over 15 years) as always did a superb job.
Date published: 2020-08-08
38kW-RG038-QS is rated
4.9 out of
5 by
46.