When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 5 out of
5
by
Mutlu from
Error code 2760
How to clear 2760 code? Checked battery condition. It stays good.
Date published: 2021-12-04
Rated 5 out of
5
by
Mooseman from
We have only had to use it once but it came on as planned and kept us running.
A seamless transition to the generator when the power went out
Date published: 2021-10-16
Rated 3 out of
5
by
Disappointed from
Unavailability of replacement parts is a big problem
I have a 50kw Generac generator installed in 2007, it has worked pretty well, however recently the alternator on the engine has failed. When I called service to get it fixed I am told that a replacement part is no longer available. They can’t fix it. So I’m left with a generator that is unusable. I can’t recommend Generac generators.
Date published: 2021-04-09
Rated 5 out of
5
by
HappyGeneratorCustomer from
I love the new model for 2020
I read the other reviews before buying... Its not loud at all.
I just love this unit. This is their new model for 2020 and its handling my entire 10k sq/ft house with 4 HVAC units, pool, 100+ external lights, two dish washers, two washers and dryers, and its amazing.
We setup setup a few load shedding options but this monster handles it all! So happy I went with the 48KW. I worked with JBI in my area and they were top notch.
I owned another Generac generator for a previous house and been a Generac customer for over 8 years now. Absolutely love the customer services and the quality of the product.
Highly recommend this unit... and again... its not that loud.
Date published: 2020-04-28
Rated 5 out of
5
by
Jimmy from
Best contractors
We live out in the country in Virginia where our power can go down for days at a time several times a year. We have for years dealt with All Install who have serviced our prior Generac generator and when we decided to upgrade to power the entire house we turned to them. Eric and Carlin who own the company spent a lot of time reviewing our exact needs and provided several options. We ended up choosing the 48 which was their top recommendation. We were extremely impressed with All Install. The planning and communication was a pleasure and I highly recommend them if you are located in Central Virginia. The unit is very quiet(compared to our old one)and easily powers our whole house.We are very pleased.
Date published: 2020-03-06
Rated 5 out of
5
by
Marneman from
Excellent Quiet Backup
This is an excellent, quiet backup generator. I particularly like the V-8 engine and the aluminum enclosure (which should avoid the rust problems that I have experienced with a previous steel-enclosed generator). I would suggest that the shut-off switch mounted outside the lockable controls makes tampering a little too easy. If an emergency shut-off is needed, it should be wired so as to be operable ONLY while the generator is running.
Date published: 2019-07-29
Rated 4 out of
5
by
MikeM46 from
Response to questions were done on a timely manner, thanks. Your material said access to a Tech was 24/7. Not true
Great product, I’ve had a smaller unit for years
Was and is still dependable. Look forward to many years of safe and dependable service.
Date published: 2019-07-25
Rated 5 out of
5
by
primob45 from
Love The Automated Features
Hasn't been asked to perform yet, but installing contractor has one and swears by its value and reliability. Just in case, I bought the 10 year extended warranty. Live in mountains and lose power regularly from ice storms. Feel much more secure now.
Date published: 2019-07-04
48kW-RG048-QS is rated
4.9 out of
5 by
39.