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Rated 3 out of
5
by
Cindi from
Generator helps in power outages
We’ve had our generator about a year and it came on perfectly during power outages. It is a bit loud but I’d prefer that to no electric. However, less than a year in and the red light came on. We can’t reach our local dealer despite leaving several messages. After paying $10K you’d think we’d have better customer service, and that it would last more than a year before having trouble.
Date published: 2023-02-20
Rated 3 out of
5
by
elwood from
Pressure Valve Problem
I bought a new Generac RXSW200A3 and it immediately started having a problem where it would red light and Er out with OVERCRANK. After several service calls I found out that the pressure valve is defective from the factory. You can clear it by removing the battery side panel and release the pressure valve, bottom right, manually,
GENERAC is aware of the faulty part but so far nothing has been done.
Date published: 2023-01-06
Rated 1 out of
5
by
Fedup from
Customer service
I will NEVER buy another generic generator there service is awful!!!! We bought a generator to run our gift shop because of PGE outages as well as our usual winter outages. It had run a total of 60 minutes and quit. That was the 1st of October it is now December 27 and still NO GENERATOR. 1st shipped wrong part now still waiting for new motor that was supposed to have been shipped before Thanksgiving nd still NO MOTOR. I have been told by our local shop where we lurched ours as well as the business where part come that Generac is THE WORST company to do business with. Once they have your money DONT CARE !!! A few days shy of 3 months without what we paid good money for. NEVER AGAIN and I will tell everyone I can NOT TO BUY THERE PRODUCT
Date published: 2019-12-27
Rated 5 out of
5
by
TxBadger from
Quiet and Reliable
Just had the Generac 60kw standby generator installed. We had another brand with 1/3 the output at our previous home. The difference in the quality of the system is evident just looking at it with the covers off. We haven't had a power failed event yet but am confident in the system and workmanship of our installer.
Date published: 2016-05-08
Rated 5 out of
5
by
CJ from
Just perfect, this is the second one, new location ! it does what it says,
This is the second Generac we purchased for our building, this is a new building, it works seamlessly when we have a power outage, it turned on one day and the office people didn't realize we were on generator power for 3 hours, $$$$ well spent, thanks
Date published: 2016-04-21
60kW-RG060 is rated
3.4 out of
5 by
5.