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Rated 4 out of
5
by
krausweb from
Love the look and performance, but poor QC control from factory
Would give this 5 stars, but after the 3rd use, water started streaming out from the water pump. Found that three of the bolts that hold the water pump on had vibrated loose and allowed the water to damage the seal. Sent a support message to Gererac but have not heard back from them yet. Really like the unit and hoping to see Generac stand by their product by fixing the issue under warranty. I've only had the unit for 6 months.
Date published: 2023-09-24
Rated 2 out of
5
by
Homeowner from
Product not made ith easy to assemble parts. Hammers, pliers and wire brushes were needed and needed for assembly.
Product not made easy to assemble The parts required Hammers, pliers and wire brushes for assembly.
It appears that the quality of those parts are not what they should be.
I felt that buying an American product would be better.
Perhaps in the future GENERAC will get their products and parts from a more reliable manufacturer.
Date published: 2023-09-19
Rated 1 out of
5
by
Jeff from
This product failed out of the box
First let me state how poorly the assembly instructions are done. Diagrams way to small and lack details. Once assembled, started immediately but made a very high pitch sound to point I shut things down. Was unable to restart despite numerous attempts.
The customer service is also lacking. Way too long to be on hold for such poor service. Operators lack detailed product info and sympathy for what customer is having to deal with since you don’t have a good process for warranty work. Too much work required by customer to right the situation. I have to spend time and effort to correct a bad situation due to faulty equipment. Poor response. I will never buy another Generac. And I dare folks to publish this review.
Date published: 2023-09-15
Rated 4 out of
5
by
David from
Short handle
I have had the pressure washer for 2 years, I really like this pressure washer, starts easy with the battery or the pull cord. The dial on the handle allows for several different pressures.
Need to make sure you have a 90 degree spout for your gas can or the gas will spill out.
I am 5’10” the handle needs to either be adjustable or longer, trying to guide the washer and maneuver it’s makes it difficult to pull, go down steps, or push.
Date published: 2023-09-10
Rated 4 out of
5
by
Mark from
Good Purchase
Good Value and easy setup , only took about 15 minutes to setup and get it running , seems as the battery was not charged so had to use pull start and it fired up on first pull. I just did a quick test to make sure it would supply power and all seems fine. good piece of mind to have an alternate source of power when needed .
Mark
Date published: 2023-09-09
Rated 4 out of
5
by
Bob from
Time will tell.
Recieved from fed Ex in great shape, no dings or dents. Simple, straight-forward minimal assembly. Pressed electric start button and starter only spun, NOT engaging the flywheel. Pulled hand starter once and fire right up. Put included battery charger on. Next day tried electric starter and no issues, so battery needed 'topping off' even though sent as 'charged'. Battery seems a bit small for this size engine. My lawn tractor has a bigger batter for the same HP. This is going to be a covered, outside unit and it will be seeing and starting in below freezing temps. Will be interesting. Will be kept on the battery charger
Date published: 2023-09-05
Rated 2 out of
5
by
CBM from
dissapointed
Hi, i have a 5 yo 3100, manual start, but have garage stored, and maintained impeccably. This year, use approxmately 9 times, the aluminum on the pressure head was cracked, and now requires replacement. I've only used water, so I can't say that chemicals / detergents, resulted in the breakdown of the aluminum. Expected more from the unit.
Date published: 2023-08-21
Rated 5 out of
5
by
Medicfq from
Awesome
This pressure washer is the real deal for your home maintenance needs! Super simple to assemble and once ready fires right up!! The pull started with 1 pull and the electric start of course started immediately as well. This pressure washer is a work horse!! I 1000% stand behind generac products. I have generators and now a pressure washer by Generac and know I have a great quality made product! Very happy with this purchase!
Date published: 2023-08-21
XD5000E - 6864 is rated
4.5 out of
5 by
595.