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Mobile Link™ Cellular - 4G LTE

Model #71690

Starting At

$299.99 MSRP Where To Buy

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Mobile Link™ Support

 

Browse through a variety of documentation, from troubleshooting to FAQs, geared towards helping you when you need it most.

Monitor Your Standby Generator from Your Mobile Device

Introducing Mobile Link Cellular 4G LTE, the next generation cellular accessory. This accessory attaches to your home standby generator and connects it with our Mobile Link monitoring service (separate subscription required), giving you (and your service dealer, with a dealer-managed plan) real-time access to critical information about your generator’s status - anytime, anywhere.

The Mobile Link Cellular 4G LTE accessory is easy to use and works in tandem with our cellular partner, Verizon, for broad coverage and more reliable connections. This 4G LTE network also delivers faster download speeds, enabling automatic generator system upgrades and faster delivery of generator condition notifications.

*Mobile Link device installation and MobileLinkGen.com enrollment required for app functionality.
 For more on subscription plans, CLICK HERE.

Get Connected with
Stay Informed with

Once you're connected to the Mobile Link service, you can monitor the status of your generator wirelessly, through the Mobile Link mobile app or at MobileLinkGen.com. Standard plans start at just $6.99/month.

  •  Receive real-time status updates
  •  View upcoming maintenance needs
  •  Remotely access your generator's health and set exercise schedule
  •  Review run and maintenance history
  •  Get local weather updates
  •  Change messaging settings
  •  Connect your account to your authorized service dealer to allow them to view your maintenance schedule and alerts.
Go to MobileLinkGen.com

Easy Set-up

Connect Your Generator in just Three Quick Steps

Who Should Upgrade?

The 4G LTE accessory is the perfect device for homeowners who have no access to Wi-Fi service, have unreliable internet service from their Internet Service Provider, or who prefer the reliability of a cellular connection. It can be installed on any Generac, Honeywell, Eaton or Siemens air-cooled or liquid-cooled home standby generator up to 150kW, 2010 or newer.
(PowerPact and Pre-Nexus Models not supported)

Once you’re connected to the Mobile Link service, you can increase your generator’s reliability even further by signing up for a dealer-managed plan. When you sign up for a dealer-managed plan, your service dealer will have access to real-time notifications whenever maintenance is required or a problem occurs. With a dealer-managed plan, your generator is always ready to go, without you needing to lift a finger.
 

How to sign up for a dealer-managed plan

1. Talk to your service dealer about setting up a dealer-managed plan.
2. Once you have agreed to a plan through your dealer, you will receive a confirmation request email from Mobile Link.
3. Log in to your Mobile Link account with the credentials provided in the confirmation email. Be sure to change your password once you’ve gained access.
4. Congratulations! Your dealer-managed plan has been set up. Your generator is now being monitored by your service dealer and they will instantly know if a problem occurs.

Find a Dealer
<div id="subscriptions">Get <strong>24/7 Peace-of-mind</strong></div>

Mobile Link is designed for use with a generator equipped with an LCD display. Mobile Link
is compatible with most 2010-and-newer air-cooled standby generators and 2010-and-newer
liquid-cooled standby generators from Generac.*
*Excludes PowerPact and Pre-Nexus Models

NOTE: Please ensure you have cellular service capable of sending and receiving text messages in your area before purchasing.

Product
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Enjoy writing your review!

Rated 3 out of 5 by from Just got connected to mobile Link Dealer said we got yr for free? dont see anything about this.
Date published: 2021-02-02
Rated 5 out of 5 by from Product gives pease of mind while traveling. We absolutely love this 13K generator, it gives us reliable service when we need it and while vacationing we don’t have to worry about a power failure that could do thousands of dollars in damages. I would recommend this product to anyone it is in my view an essential product for anyone who takes extended vacations. Thank you Generac for making our time at home and away worry free.
Date published: 2021-02-02
Rated 5 out of 5 by from Easy to activate and use Once the installer got my email address correct it installed with little problem. I did find that there was nowhere to create your initial password so I had to request a password reset and then it worked fin
Date published: 2021-01-30
Rated 5 out of 5 by from Love the worry-free service The technicians were all very professional and very thorough in their explanations when asked a question. I could not have asked for a more understanding group of people, from the Electric Doctor to the plumber. They worked constantly in very cold weather conditions and I heard not one complaint. I know they put me, as the customer, first, which seems to be in short supply these days. I would definitely recommend Electric Doctor to anyone.
Date published: 2021-01-26
Rated 4 out of 5 by from Can they be turned off and on remotely Hello is there a way to power them down remotely with the wifi system. I may not be on the property or even if I am it would greatly help if I could power the Gens down thru the day or especially at night when power isn't needed. Fuel savings and noise cancelling are the biggest issue. these standbys come on then run when not always necessarily needed.
Date published: 2020-12-16
Rated 4 out of 5 by from Nice to have, but could be improved I love my Generac Generator and mobile link. The whole system just works flawlessly. It's easy to set up and nice to view at anytime on my phone. The app itself is very basic and seems like it could provide much more information. For instance, when it's running it would be nice to know either at what capacity (75%, etc. of max), or better yet how many amps it's currently pulling. This would be useful so that I know if I need to turn off appliances in my house if it is starting to max it out, rather than overload the generator. It seems like the generator would know how many amps it's pulling or the capacity it's running at and would be great if it could be added to the app. Thank you!
Date published: 2020-11-17
Rated 5 out of 5 by from I love the App Disclaimer: I am a Generac dealer, but also a happy Mobile Link customer. I have had the app for several years now and love the information that it gives me about my generator. As the monitoring dealer, I believe in it so much that I pay for all my clients to have it for the first year. The app gives the owner and dealer peace of mind knowing the generator condition at all times. During a storm, my team and I monitor our Fleet app to make sure all the generators are working properly. If there were to be a problem, we can be on top of it quickly. I thoroughly recommend it to everyone with a compatible generator.
Date published: 2020-11-12
Rated 3 out of 5 by from Nothing but issues. Bought our generation through a authorized dealer and have had nothing but problems. After initial install generator would not start on automatic mode. After several weeks it was traced to a bad fuel solenoid. First power outage we had during a rain storm and generator refused to start. Traced it to a poorly designed emergency cut off switch on the outside of the generator. This sloppy switch is so weak that HAIL took out my generator by hitting the switch and killing power to the generator!!! Then when shore power went out the generator did not start after the programmed 3 second delay!! Installer placed a hard cover over the switch to prevent future issue. Fast forward three moths and we have another power failure and ANOTHER failure to start. I go outside and trip the main to see if the generator starts and NOTHING!! Reset the main and go look at the generator and it shows a DEAD battery!!! The sad thing is it did a maintenance run earlier in the day. I am NOT happy with the way the generator is performing. After spending what I did you would think I would not have the issues i am having with a new product!!
Date published: 2020-10-26
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Mobile Link? - CDMA is rated 3.5 out of 5 by 107.
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