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Discontinued: Mobile Link™ 3G CDMA

Model #6463

Starting At

$279.99 MSRP

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Discontinued: Mobile Link™ 3G CDMA

 

Not available for sale.

Mobile Link™ Support

 

Browse through a variety of documentation, from troubleshooting to FAQs, geared towards helping you when you need it most.

Verizon wireless will be discontinuing its network support for 3G cellular devices in 2022, and depending on your location, possibly sooner. If your generator uses a Mobile Link CDMA accessory this change will impact your generator’s 3G cellular communication to Mobile Link’s monitoring service, but it will have no effect on your generator’s ability to provide power. Maintaining a robust generator connection ensures that you receive a seamless connection to your generator through the Mobile Link app. This also enables your dealer to provide efficient service through the insights that cellular connectivity provides.

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The next generation 4G LTE Cellular Accessory is now available as a replacement for your existing hardware. For a special, lower replacement cost of $249.99 for the device and a new lower yearly subscription of $69.99/year, you will receive a reliable connection to your generator when you need it the most. Similar to a new phone replacement, this device vastly improves upon connection speed and reliability and will continue to be supported by Verizon for the foreseeable future. Contact Generac customer support or your preferred service dealer for more information.

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ACHIEVE TOTAL PEACE OF MIND WITH MOBILE LINK

MANAGE
Monitor your generator status directly from your smartphone, no matter where you are

ALERT
Get notified immediately when your generator is running, exercising, or ready for routine maintenance

PROTECT
Allow a qualified Generac service dealer to monitor and maintain your generator. 24/7

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Mobile Link Support Center

Purchase an accessory from your local dealer

With a Mobile Link Dealer-Managed Subscription your local service dealer can monitor your generator for you! With detailed insights to your generator's information they can provide protective service and maintenance to improve the longevity of your generator investment, whether you are home or away.

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Rated 1 out of 5 by from Generac Aquired Tank Utility and Mobile Link customer service has been disappointing Generac aquired Tank Utility in October 2021. The WiFi monitor was never dependable and apparently Generac has discontinued the WiFi monitor so they can charge a subscription for the LTE version. Many of us don't have cellular service and LTE cellular service is not an option. Unfortunately, Generac WiFi Mobile Link customer service has been disappointing and has demonstrated they are not dedicated to ensuring customer peace of mind with a quality WiFi tank monitoring product.
Date published: 2023-12-02
Rated 5 out of 5 by from Thankful! We are so happy & thankful we have this generator for the next time we lose power. Hopefully nothing bad happens where we HAVE to use it but if we do need power now we have it. We had 2 BAD storms within 2 month & were without power for several days each time as were many others. Praying there are no more storms but we are prepared now for it.
Date published: 2023-11-16
Rated 1 out of 5 by from TANK MONITOR Model #7009 I have know cell service at property, Wi-Fi and Wi-Fi calling only .Currently this is a cell based monitor will not connect to WIFI. WIFI monitoring for lp tank, hardware connect to ecobee would be great. I currently have Wi-Fi connection on generic generator that connects to house Wi-Fi to Eco bee for monitoring generator
Date published: 2023-11-15
Rated 1 out of 5 by from Poor connection Mobiles link is a be ry poorly designed app. Even with a strong wi-fi signal,50-60%, you will get a ‘no single’ message every 1-2 days after reconnection. Very annoyed app. Wast money to install it. Waste time and effort to use the mobile link. I regret to install Generac, instead of other brand generators
Date published: 2023-10-31
Rated 1 out of 5 by from drops internet constantly Had this installed for 6 months and keeps disconnecting randomly. Tried adding an extender and changing location Way more trouble than it is worth.
Date published: 2023-10-28
Rated 3 out of 5 by from no support don't expect to receive support be ready to pay monthly subscription fees as if 18,000 dollars isn't enough they leach you for mor every month No do it yourself capabilities either you need to contact these people and they will not answer your call Extreme frustration
Date published: 2023-10-23
Rated 3 out of 5 by from Needs updates for WiFi My current internet provider switched to a 5ghz router, WiFi for generac guardian is only a 2.4ghz. Some people don’t have almost 400 dollars to spend on a 4G LTE accessory, and 70 dollars a yr. Generator needs update to meet current and modern technology of 5ghz.
Date published: 2023-10-20
Rated 1 out of 5 by from Doesn’t work. Won’t connect Doesn’t work. Will not connect to Wi-Fi. Even after they installed new batteries
Date published: 2023-08-31
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Discontinued: Mobile Link - CDMA is rated 3.5 out of 5 by 137.
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