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Rated 4 out of
5
by
Rob from
time will tell
We only had our generator installed today. Very smooth installation and the company was very professional and informative on the workings of the system. We are hoping for many stress free years. High marks go to our installers.
Date published: 2020-06-19
Rated 5 out of
5
by
Jim from
Great generator
The generator is great and the free monthly Mobile Link notice is nice to get but to have to pay $50 for the Mobile Link app is too much. I don’t need the local weather, etc., just the generator status. Should be included with the price of the generator.
Date published: 2020-06-17
Rated 5 out of
5
by
MikeCarrie from
Happy customer
Very pleased with the whole process from dealing with Brian to the install....the guys were very punctual and did an awesome job...we were kept informed through the whole process....
Date published: 2020-05-15
Rated 5 out of
5
by
Howard from
Preparing for total retirement in our home
I ask Mr. Electric to purchase and install a whole house Generac unit. We now have an electrical generator for power failures,it does a self text weekly and constantly advises me that it is ready to generate power. We have the MobileLinkGen, and I have added all the features of Mobile Link. This is an investment we wanted to make as we are aging in retirement.
Date published: 2020-05-12
Rated 5 out of
5
by
donna from
Just had it installed yesterday
The service was fast ,professional and friendly And the Generator matches my house can wait till the power goes out
Date published: 2020-04-02
Rated 5 out of
5
by
Nikki from
AWESOME!
We were very happy with the entire process, very simple. Pierro Electric was great to work with and we would definitely recommend this product to friends and family. Knowing we have the generator is definitely an extra sense of security.
Date published: 2020-04-02
Rated 1 out of
5
by
NotHappy from
Very limited
I have many new devices, all provide wifi connectivity for free along with excellent functionality. From garage door openers, music systems, thermostats, universal remotes, etc for no fee. This generac app is worthless in the free version and virtually worthless for the paid version. I paid for the first year, but will not renew. Generator and installation, on the other hand seem great. Almost wishing for power loss, to give it a good try. :-)
Date published: 2020-03-28
Rated 1 out of
5
by
Disapointed2020 from
The Mobile Link is a sad disappointment
The following was great, appearance, quality of construction and the key pad set-up was easy.
BUT!!! Paying thousands for the generator, and then they make you pay for a WIFI version of the poor app? Why doesn't Generac want happy customers that feel safe and secure?
Not at all! They want to suck another $50 to $100 out of you per year. They don't even give you the first year free!
The app is so lame and useful only on Apple devices. Why not have a generator monitor for Microsoft based laptops too.
Sad. It's definitely the sign of a company that doesn't really get it.
The other thing that was disappointing was the WIFI signal strength. 4% is displayed on the set-up screen. The generator is only 50 feet any from our HUB. So even if I had a Apple cell phone it still wouldn't work very well.
Date published: 2020-02-03
Mobile Link? - CDMA is rated
3.4 out of
5 by
99.