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Rated 5 out of
5
by
Frank from
Amazing Product
We can see how much time and effort Generac has put into the WiFi and Paid Fleet Management, we appreciate having our dealer keep track of our generator day to day so we don't have to worry about it. I read some reviews and its a shame some folks weren't explained how this system works. Just adding additional cost makes no scene to those that don't want to use the service, and only charging those that see the value. The free version still allows the generator to update its firmware that's awesome! Thank you Generac for another great product.
Date published: 2019-04-17
Rated 1 out of
5
by
Mark from
Mobil Link is a GIMMICK
The mobil link app is a joke. Today after the utility power was restored the generator shut down as normal but the app continued to show the generator was running for at least 30 minutes past it shutting down. This generator is installed at a temporary residence and if I weren't here today while the utility power was off I would never have known the generator was running unless I was to log in to the app at that particular time. I give marketing an A+ for the Mobil Link wifi advertising. I give Generac a failing grade to offer such a product that is virtually useless unless you pay Generac a fee. What a gimmick!!!!
Date published: 2019-04-14
Rated 4 out of
5
by
Jim from
Works well
Mobile Link worked great. Antenna broke off 2 years ago. Been trying to get one. Always on back order.
Date published: 2019-04-07
Rated 2 out of
5
by
Jim from
WiFi enabled...with an expensive catch
I can buy a $20 smart switch for my home and configure and control that switch with software that is provided at no charge and without any recurring fee. It is an insult to be told that my wifi enabled standby generator, at $10,000+ to acquired and install is wifi enabled only with a $40.00 monthly fee. That fee is $100.00 higher annually than the annual service contract that was offered to me by the installer, and all I would get from the service contract is an oil change and filter. Neither of those is worth the price. The generator may be a fine product but I cannot say anything nice about its wifi capabilities.
Date published: 2019-04-01
Rated 1 out of
5
by
Dave from
Mobile Link
The app interface is terrible. You must pay an annual fee to get features that should be included. The Mobile LinkApp is basically useless in the "free" setting.
Date published: 2019-03-24
Rated 5 out of
5
by
Gran from
This product gives me peace of mind
I am medically dependent upon electric power. Power outages are quite stressful . This system will give me comfort knowing my electrical requirements are being met at all times.
Date published: 2019-01-23
Rated 1 out of
5
by
Falcon from
Annual fee is unacceptable and unnecessary. Will not buy.
There is no need to charge any annual fee on top of its expensive price. This is unacceptable to me. I've been considering purchasing the mobile link for a while. But now I will not.
Date published: 2019-01-15
Rated 1 out of
5
by
Jimmyjet from
Mobile Link
Product doesn't work as advertised. Cant even get it to connect to the WIFI with full signal strength at the generator location. Customer service doesn't have the knowledge to fix the issue. Doesn't seem very well thought out and designed. $50 fee to use it feels like a slap in the face.
Love the generator
Date published: 2019-01-10
Mobile Link? - CDMA is rated
3.5 out of
5 by
76.