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Mobile Link™ - WiFi Enabled

Model #64634

Starting At

$279.99 MSRP

Downloads:

Mobile Link™ Support

 

Browse through a variety of documentation, from troubleshooting to FAQs, geared towards helping you when you need it most.

Your Generator’s Information, at Hand and in One Place

Mobile Link Wi-Fi remote monitoring lets you get and share information about your home standby generator. Access important information such as current operating status, maintenance schedule, historical information, and more directly from your smartphone, tablet, or computer. The Mobile Link Wi-Fi device comes pre-installed on your 2019 Guardian Series generator, just create your account on MobileLinkGen.com. It’s that easy.

Features

  Active

Ability to view and edit generator settings and contact Generac Service Dealer directly from the Mobile Link App

Free

Ability to view the current state of your generator through your Mobile Link App or website.

Generator Status
iOS and Android
Monthly email summary
Email, text and push* notifications
Fuel level**
Maintenance history
Exercise time
Maintenance schedules
Status history
Local weather
 
Mobile Link allows you to monitor the status of your generator on a phone, tablet or computer from anywhere in the world. Giving you the ability to connect your account to your authorized service dealer for fast, friendly and convenient assistance.

*Dealer defines maintenance contract options.
**Available as an accessory with an additional fee.
MONITOR YOUR STANDBY GENERATOR FROM YOUR MOBILE DEVICE WITH THE

*MobileLinkGen.com enrollment required for app functionality

Learn About the Mobile Link App

MobileLinkGen.com features a user-friendly dashboard that allows customers to check their generator’s status:

  • View current generator status and upcoming maintenance needs
  • Remotely set exercise schedule
  • Review run and maintenance history
  • Get local weather updates
  • Change messaging settings
  • Connect your account to your authorized service dealer to allow them to view your maintenance schedule and alerts. (Dealer Managed Subscription tier required)
Go To MobileLinkGen.com
Stay Informed with
Email or Text

Get over 40 different notifications including successful exercise, maintenance reminders, change in status, low battery, fault alert and more:

  • Get specific, accurate data on the status of your generator
  • Select which notifications you wish to receive and when
  • Designate up to 4 different accounts to receive email and text notifications
  • Opt to send maintenance alerts to your dealer so they can provide professional support
Affordable. Reliable.

Mobile Link’s Wi-Fi-based technology offers significant advantages over existing alternatives:

  • Lowest initial cost of any monitoring solution
  • Wi-Fi technology provides broad coverage nationwide
  • Comes as standard equipment on 2017 Guardian Series Generators, no installation required and remarkably easy to use
  • OEM design for reliability and accuracy
  • Time information - Daylight savings adjustments performed automatically

Low cost and no cost subscription packages are available. 1 year of service for as little as $0.

Mobile Link comes pre-installed with most 2008-and-newer air-cooled standby generators and 2018-and-newer Guardian Series air-cooled standby generators from Generac.

NOTE: Please ensure you have Wi-Fi service capable of sending and receiving text messages in your area before purchasing.WiFi capability comes pre-installed on your 2019 and newer Guardian Series generator.

Product
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Enjoy writing your review!

Rated 3 out of 5 by from Just got connected to mobile Link Dealer said we got yr for free? dont see anything about this.
Date published: 2021-02-02
Rated 5 out of 5 by from Product gives pease of mind while traveling. We absolutely love this 13K generator, it gives us reliable service when we need it and while vacationing we don’t have to worry about a power failure that could do thousands of dollars in damages. I would recommend this product to anyone it is in my view an essential product for anyone who takes extended vacations. Thank you Generac for making our time at home and away worry free.
Date published: 2021-02-02
Rated 5 out of 5 by from Easy to activate and use Once the installer got my email address correct it installed with little problem. I did find that there was nowhere to create your initial password so I had to request a password reset and then it worked fin
Date published: 2021-01-30
Rated 5 out of 5 by from Love the worry-free service The technicians were all very professional and very thorough in their explanations when asked a question. I could not have asked for a more understanding group of people, from the Electric Doctor to the plumber. They worked constantly in very cold weather conditions and I heard not one complaint. I know they put me, as the customer, first, which seems to be in short supply these days. I would definitely recommend Electric Doctor to anyone.
Date published: 2021-01-26
Rated 4 out of 5 by from Can they be turned off and on remotely Hello is there a way to power them down remotely with the wifi system. I may not be on the property or even if I am it would greatly help if I could power the Gens down thru the day or especially at night when power isn't needed. Fuel savings and noise cancelling are the biggest issue. these standbys come on then run when not always necessarily needed.
Date published: 2020-12-16
Rated 4 out of 5 by from Nice to have, but could be improved I love my Generac Generator and mobile link. The whole system just works flawlessly. It's easy to set up and nice to view at anytime on my phone. The app itself is very basic and seems like it could provide much more information. For instance, when it's running it would be nice to know either at what capacity (75%, etc. of max), or better yet how many amps it's currently pulling. This would be useful so that I know if I need to turn off appliances in my house if it is starting to max it out, rather than overload the generator. It seems like the generator would know how many amps it's pulling or the capacity it's running at and would be great if it could be added to the app. Thank you!
Date published: 2020-11-17
Rated 5 out of 5 by from I love the App Disclaimer: I am a Generac dealer, but also a happy Mobile Link customer. I have had the app for several years now and love the information that it gives me about my generator. As the monitoring dealer, I believe in it so much that I pay for all my clients to have it for the first year. The app gives the owner and dealer peace of mind knowing the generator condition at all times. During a storm, my team and I monitor our Fleet app to make sure all the generators are working properly. If there were to be a problem, we can be on top of it quickly. I thoroughly recommend it to everyone with a compatible generator.
Date published: 2020-11-12
Rated 3 out of 5 by from Nothing but issues. Bought our generation through a authorized dealer and have had nothing but problems. After initial install generator would not start on automatic mode. After several weeks it was traced to a bad fuel solenoid. First power outage we had during a rain storm and generator refused to start. Traced it to a poorly designed emergency cut off switch on the outside of the generator. This sloppy switch is so weak that HAIL took out my generator by hitting the switch and killing power to the generator!!! Then when shore power went out the generator did not start after the programmed 3 second delay!! Installer placed a hard cover over the switch to prevent future issue. Fast forward three moths and we have another power failure and ANOTHER failure to start. I go outside and trip the main to see if the generator starts and NOTHING!! Reset the main and go look at the generator and it shows a DEAD battery!!! The sad thing is it did a maintenance run earlier in the day. I am NOT happy with the way the generator is performing. After spending what I did you would think I would not have the issues i am having with a new product!!
Date published: 2020-10-26
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Mobile Link? - CDMA is rated 3.5 out of 5 by 107.
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