When writing your review, please consider the following guidelines:
- Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
- Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
- Focus on your experience with the product and its features
- Provide details about why you liked or disliked a product
- Reviews submitted for products other than those listed will be rejected immediately
- Any product reviews referencing independent authorized dealers, service providers, or retailers by name will NOT be posted. (Dealer reviews can be provided here)
- All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, “spam” content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, product serial numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
If you wish to share feedback with us about product selection, pricing, ordering, delivery, or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
Rated 1 out of
5
by
Shadow from
Doesn’t work. Won’t connect
Doesn’t work. Will not connect to Wi-Fi. Even after they installed new batteries
Date published: 2023-08-31
Rated 5 out of
5
by
Cindy60 from
Great features, user friendly.
I just had my Generac #7291 26KW air cooled w/ Wi-Fi installed. Peace of mind for this upcoming Winter. Worth every penny, now I don't have to worry about possible power outages this coming Winter.
Thank you for such a great product.
Date published: 2023-08-29
Rated 4 out of
5
by
Mark from
So far so good.
Have had my 24 for about 8 months now. Haven’t had an outage yet. Battery is dead on the tank monitor, I don’t think the monitor was ever set up correctly. But in general I am happy with the installation. Professional job.
Date published: 2023-07-15
Rated 1 out of
5
by
Chuck from
Not reliable
When my generator exercises it’s not recorded in my history status !
Date published: 2023-07-12
Rated 1 out of
5
by
Charles from
Wi-Fi Connectivity Constantly Fails
The Wi-Fi module is horrible. It constantly disconnects from Wi-Fi after a few hours despite being within 10 feet of the Wi-Fi access point. Constantly have to go through the Wi-Fi configuration process to reconnect. Monitoring service is virtually worthless since the Wi-Fi module drops connect.
Date published: 2023-06-27
Rated 5 out of
5
by
Pat from
Best protection we ever purchase for our home
Went through 98 ice storm, no fun. Had older manuel hook up generator since then , but had to be home to hook up. Since getting generac in September 2022 lost power for 56 hours , this machine worked beautifully , nothing to hook up manually, even if we were out i know sump pumps would function as well as fridge , freezer. Etc. Just a great peace of mind . Love it. Pat & Madeleine St Pierre
Date published: 2023-05-03
Rated 3 out of
5
by
ChadA from
22K engine was bad right out the box
I purchased the 22K Generac and the engine locked up on first start. Took 2 months to get replacement engine installed. Will see how long this one lasts.
Date published: 2023-02-22
Rated 5 out of
5
by
Mark from
Let Generec Choose your Dealer
Our Generac 14k was the best move we ever made for Peace of Mind per another neighbor who owns one and has it serviced by ideal Electric in Winslow Maine. Don't know why BC Electric out of Owls Head Maine is not recommended by Generac?
Date published: 2023-01-12
Discontinued: Mobile Link - CDMA is rated
3.6 out of
5 by
130.