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Rated 1 out of
5
by
DisappointedInGenerac from
Wish I could use it but its broken, kinda worked for an hour.
I thought I bought a quality product from a reputable company but I was mistaken. The electric start don't work, never has, it leaks oil like crazy and then a wheel fell off and now it takes two people just to move the thing. The dealer where I bought it won't do anything about it because they "don't do that sort of thing"
I've tried to contact 3 service centers, one is permanently closed and 2 don't return phone calls. 3 E-mails to Generac get me no where. I tried to call once and got a very nice gal who was no help what so ever.
Date published: 2020-08-31
Rated 1 out of
5
by
Chuck2 from
Electric start
Purchased this washer because it was electric start which worked 2 times, now I have to pull start every time, hose inlet position is to low so when you need to wheel it the inlets hit the ground, gas filler is in a bad location.
Very bad purchase, you should stick with generators.
Date published: 2020-08-30
Rated 1 out of
5
by
Tim520 from
after returning first one, second has SAME problem
I bought this pressure washer from menards, after running for less than 10 minutes it was leaking oil from the dip stick tube where it attaches to the engine case. it appears to be a design flaw or bad plastic mold. I brought it back to menards and they tried to refuse taking it back even though it had only been ran for 10 minutes or less! I was able to return it and I figured id give them another chance since it appeared to be a one off bad part. boy was i wrong. got home and unpackaged the second one to find the same exact issue was going to happen. I didn't even put oil or gas in it. Back to Menards it will go. I even tried to contact generac via the phone to have them send me a replacement part and I would fix it MYSELF and was told it would have to be brought to a service center. Never agin will i purchase a generac pressure washer.
Date published: 2020-08-17
Rated 3 out of
5
by
Moose from
Concerned!
Bought this model for my son to wash his dirt bike with. Electric starter periodically works (even with a full charge). Luckily for us, it was sitting in front of our garage after we got done using it the other day. We went into the house to eat lunch and it started and ran ON IT’S OWN!! Bad thing was, the water was turned off. It ran for at least 30 minutes before I realized what was going on and shut it off. If anyone has this model, I recommend taking the battery out when not in use!
Date published: 2020-08-14
Rated 1 out of
5
by
CO from
Product works well but leaks oil
Same issue as "Butch from La Crescent" reported earlier. I like the product but it leaked oil from the base of the dipstick tube. I humbly submit that it looks like a design issue. The service center I was referred to in Rhinelander, WI, no longer does Generac repairs due to issues I'd rather not mention in a public forum without first giving Generac an opportunity to address.
Date published: 2020-08-03
Rated 3 out of
5
by
Butch from
Problem with oil leaking
Easy to assemble. First day using oil was leaking out the base of the plastic dip stick tube. Of course Menards wont take it back cause it has gas in it. Was told to take to one of their Certified service centers. Was told they can't look at it for 6 weeks. Because it's plastic and how it mounted it's a poor design, 1 bolt holding it down on the side. The other side lifts up allowing the oil out.
Date published: 2020-07-31
Rated 4 out of
5
by
Peter from
Works great but arrived damaged
Purchased as a replacement that died after 15 years.
Looks and operates great, easy to assemble and fast start after adding oil.
Only problem was the pressure wand came bent. Had to have happened during manufacturing or assembly. Packaging was solid. Unit still operated with bend.
Date published: 2020-07-01
Rated 1 out of
5
by
Wendy50 from
Disappointed
Used 1 time. Turned it off and it would not start back up. Has no spark. Of course Menards wont take it back cause it has gas in it. Was told to take to one of their Certified service centers. Its been there almost 2 weeks and they haven't even looked at it. Very upset!!!! I really just want my money back at this point.
Date published: 2020-06-23
3100 PSI 2.5 GPM Electric Start Residential is rated
3.4 out of
5 by
75.