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Rated 4 out of
5
by
Peter from
Works great but arrived damaged
Purchased as a replacement that died after 15 years.
Looks and operates great, easy to assemble and fast start after adding oil.
Only problem was the pressure wand came bent. Had to have happened during manufacturing or assembly. Packaging was solid. Unit still operated with bend.
Date published: 2020-07-01
Rated 1 out of
5
by
Wendy50 from
Disappointed
Used 1 time. Turned it off and it would not start back up. Has no spark. Of course Menards wont take it back cause it has gas in it. Was told to take to one of their Certified service centers. Its been there almost 2 weeks and they haven't even looked at it. Very upset!!!! I really just want my money back at this point.
Date published: 2020-06-23
Rated 2 out of
5
by
Greg from
Didn't make it a year.....
I purchased this product less than a year from when I needed to first repair it. I had the washers get crushed and it leaked water and oil constantly. It was used less than a dozen times before this incident. When contacting generac they said it was a water gasket kit that I needed. Then I spent $42.89 for three tiny washers, yes that was the price and that was all that came in this "maintenance kit.". Not happy and I expected better quality and service from a company that usually sold and supported their great products. It was a let down to have that expense especially for three washers and a machine that was barely used. Pitiful!
Date published: 2020-06-22
Rated 4 out of
5
by
SandyLayne from
Question about lance/spray gun connection
This washer works great, especially the electric start for this old lady. After several uses the connection between the lance and spray gun leaks horribly. Is there a way to replace o-rings??? This results is lowered pressure when washing.
Date published: 2020-06-20
Rated 2 out of
5
by
Kscrawler from
Could not get detergent to work in the system
The first time I tried to use the detergent system to watch my cars I could not get it to come out of the detergent tank. I called customer service twice and the two people who answered were very nice and cordial, but neither of them could help me figure out why it would not work.
Plus I found on other Generac models there is a way to empty the detergent tank, there is not on this one. You have to use it all up. Finally the system used to control the cord is awkward at best. I do love the electric start and that's why I bought it. I wish I'd paid more attention to the other issues.
Date published: 2020-06-06
Rated 3 out of
5
by
Dave53 from
Oil leaking on first use
The unit worked great, lots of pressure, the electric start is great. However, oil was leaking from the engine while running on the very first startup. I cleaned the oil off and used again with same result of oil stains on the drive way where ever it was running. I returned it to the store and they replaced the unit. Hopefully second on doesn’t leak.
Date published: 2020-06-06
Rated 1 out of
5
by
Nothappy from
Electric start sropped working
I used the pressure washer once after purchase. After charging battery completely. The electric start worked great the first day. Multiple start ups while pressure washing side walk and driveway. Pressure washer has plenty of power. I put the pressure washer away and a week later tried to show the electric start feature off to a friend and the start button doesent even light up after the 3 second hold so you can start the pressure washer. No sign of power to the switch via green light on button. I checked the battery and it still reads full charge. Had to use pull start. Takes 3 to 4 pulls to start. I'm very disappointed because the electric start feature was the main reason for purchasing this item. I have not tried calling generac yet. Only time will tell if they come through for me. If I'm satisfied after I speak with someone my rating may change. But this rate is for the product not the company.
Date published: 2020-05-30
Rated 5 out of
5
by
Gregg from
Starts Like A Champ
Love this unit! Started right up on the first try and runs like a top. Has all the power and features we wanted. Electric starter was much more powerful than I expected. Unit a little harder to start when hot, but the battery has the oomph to keep cranking till it turns over.
Date published: 2020-05-29
3100 PSI 2.5 GPM Electric Start Residential is rated
3.5 out of
5 by
69.