You have reached the Generac Promotion Redemption Center Promotion Status Lookup. If you have submitted a promotion on or after March 1, 2021 you can enter either your product serial number or your promotion claim ID (which was emailed to you after you submitted your redemption). The status of your promotion is current and up to date, our Customer Experience team has the same information, you do not need to call or email for a more update to date status. If you believe the status of your redemption is incorrect, please contact our customer experience team at the link below for assistance. https://www.generac.com/service-support/contact-us