Generac Mobile Products LLC Limited Warranty for Mobile Heaters
For the period of warranty noted below, and beginning on the shipment date, Generac Mobile Products LLC (GMP) warrants that its Mobile Heaters will be free from defects in material and workmanship for the items and period set forth in this statement. GMP will, at its discretion, repair or replace any part(s) that, upon examination, inspection, and testing by Generac or a GMP Authorized Service Dealer (ASD), is found to be defective. Any equipment that the purchaser/owner claims to be defective must be examined by the nearest GMP ASD. Emissions warranty coverage, if applicable, is detailed in a separate emissions warranty statement.
Warranty Coverage: Warranty coverage starts at the ship date from Generac Mobile Products, LLC.
Product Group:
MIH – Mobile Indirect Heater
Warranty Period: 1 year / unlimited hours
MFH – Mobile Flameless Heater
Warranty Period: 1 year / unlimited hours
MHH – Mobile Hydronic Heater
Warranty Period: 1 year / unlimited hours
Guidelines:
- All warranty repairs, must be performed and/or addressed by a GMP ASD, or branch thereof.
- Repairs or diagnostics performed by individuals other than a GMP ASD not authorized in writing by GMP will not be covered.
- This Warranty is NOT transferable between ownership
- Damage to enclosures caused after receipt of the unit is the responsibility of the owner and is not covered by this warranty. Nicks, scrapes, dents or scratches to the painted enclosure should be repaired promptly by the owner.
- Proof of performance of all required maintenance must be available.
- Block heater controls and circulating pumps are only covered during the first year of the warranty provision.
- GMP, in its sole discretion, may choose to repair, replace, or refund a piece of equipment.
- Damages caused by the use of non-OEM parts will not be covered.
- Engines, diesel fired burners, driven components and fuel tanks used in GMP Mobile Heaters can carry a separate manufacturer’s (OEM) warranty; unless otherwise expressly stated, OEM warranties are in addition to this warranty. All warranty claims for defects in material and/or workmanship on GMP product OEM components should be directed through the OEM distributor/dealer network. OEM Warranties may vary and are subject to change. GMP shall have no liability under OEM warranties.
The following will NOT be covered by this warranty:
- Costs of normal maintenance (i.e. tune-ups, associated part(s), adjustments, loose/leaking clamps, installation and start-up).
- Damages/failures caused by accidents, shipping, handling, or improper storage.
- Damages failures caused by operations with improper fuels, speeds, loads, sizing, or application; other than what’s recommended or specified by GMP.
- Damage due to the use of non-GMP parts and/or equipment, contaminated fuels, oils, coolants/antifreeze or lack of proper fuels, oil or coolants/antifreeze.
- Failures due to normal wear and tear, accident, misuse, abuse, neglect, improper application, improper sizing, or rodent, reptile and/or insect infestation.
- Rental equipment used while warranty repairs are being performed and/or any extraordinary equipment used for removal of the unit (i.e. cranes, hoists, lifts, etc.).
- Planes, ferries, railroad, buses, helicopters, snowmobiles, snow-cats, off-road vehicles or any other mode of transport deemed not standard by GMP.
- Products that are modified or altered in a manner not authorized by GMP in writing.
- Starting batteries, fuses, light bulbs, engine fluids and any related labor.
- Steel enclosures that rust as a result of improper installation, location in a harsh or salt water environment, or are scratched where ethe integrity of applied paint is compromised.
- Shipping costs associated with expedited shipping.
- Additional costs for overtime, holiday or emergency labor costs for repairs outside of normal business hours.
- Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the defective part(s).
- Normal maintenance and/or wear items (i.e. filters, fluids, brakes, bearings, fuses, tires, belts, bulbs, hoses, etc.).
- Failures caused by any act of God or external cause including without limitation, fire, theft, freezing, war, lightning, earthquake, windstorm, hail, water, tornado, hurricane, or any other matters which are reasonably beyond the manufacturer’s control.
SUBJECT TO THE FOREGOING, THIS WARRANTY SUPERSEDES OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. SPECIFICALLY, GMP MAKES NO OTHER WARRANTIES AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES WHICH ARE ALLOWED BY LAW, SHALL BE LIMITED IN DURATION TO THE TERMS OF THE EXPRESS WARRANTY PROVIDED HEREIN. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
GMP’S ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL GMP BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF GMP’S NEGLIGENCE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW.
FOR AUSTRALIA ONLY: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
FOR NEW ZEALAND ONLY: Nothing in this warranty statement excludes, restricts or modifies any condition, warranty right or remedy which pursuant to the New Zealand Legislation (Commonwealth or State) including the Fair Trading Practices Act of 1986 or the Consumer Guarantees Act 1993 (“CGA”) applies to this limited warranty and may not be so excluded, restricted or modified. Nothing in this statement is intended to have the effect of contracting out of the provisions of the CGA, except to the extent permitted by that Act, and these terms are to be modified to the extent necessary to give effect to that intention. If you acquire goods from Generac Power Systems or any of its authorized resellers and distributors for the purposes of a business, then pursuant to section 43(2) of the CGA, it is agreed that the provisions of the CGA do not apply.
GENERAC MOBILE PRODUCTS - 215 POWER DRIVE, BERLIN, WI. 54923-2420 Ph: (800) 926-9768 • Fax: (920) 361-2214
To locate the nearest GMP ASD and to download schematics, exploded parts views and parts lists visit our website: www.generacmobileproducts.com
Part No. 10000002533
Revision D (12/16)